Production Operations Database Administrator Xactly
Principle Duties & Responsibilities:
? Provide day-to-day management and support of multiple production, staging and development
? Work closely with the managed infrastructure and services provider to troubleshoot database,
application and environment issues and work through to resolution.
? Ensure data base system availability, performance and that services level of agreements are met
? Set up and manage environments and database servers for development, staging, sales and training
(Oracle, Linux, JBOSS, and web services)
? Work with the operations team, development, quality assurance, and the services provider to define
database and application architecture for production, staging and development
? Ensure compliance with SAS 70 controls and other security compliances
? Interact with Customer Support and Engineering regularly to resolve database issues and customer
reported data and reporting issues.
? Assist Sr. Oracle DBA and management for defining metrics and approaches for monitoring
performance, availability, security and resource usage of the on-demand databases
? Additional responsibilities include installation, maintenance, and upgrades of database software and
? Bachelor?s degree in computer science, information systems or related field or an equivalent
combination of education and experience essential.
? At least 5-10 years of experience supporting and managing production Oracle databases, preferably in
supporting web-based applications in a hosted environment.
? Experience with Oracle 11g and OBIEE 11g with partitioning and clustering (RAC) are a plus.
? Skilled in SQL and PL/SQL and performance tuning, Dataguard and data replication.
? Able to build metrics and tools to track application and database availability, performance and job
status. Scripting skills in shell, perl or other languages
? Able to identify issues in production Databases and file enhancements to improve code based on
metrics and historical data
? Experience in Linux system administration. Apache Web Servers, JBOSS, XML, JSP knowledge a plus
? Knowledge of data mart, business intelligence (Cognos and Oracle) and ETL (Pervasive and
Informatica) and or experience with ERP, CRM and other enterprise applications a plus
? Excellent Project, organizational and time management skills
? Strong listening, written, verbal and telephone communication skills, and professional presentation
skills; able to communicate effectively and credibly with all levels, including senior management and
very senior technical staff
? Highly self-motivated; works effectively with minimal supervision; takes direction well
? Excellent interpersonal and conflict management skills; able to work collaboratively in a team
? Persistent and dependable, especially with attendance and meeting deadlines; able to manage
multiple competing priorities
? Able to work extended hours when needed and available to be on 24 X 7 call for after hours support
on a rotating basis
? Able to adapt to a constantly changing environment
? Positive attitude and willingness to promote and evangelize SaaS technologies and solutions
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