PRODUCTION SUPPORT ANALYST NetSpend
NetSpend is seeking a Production Support Analyst to support to various areas of the processing environment by automating processes, troubleshooting problems with various internal departments, and configuring and maintaining software platforms within our primary, secondary, and certification environments.
Mange software component installation, maintenance and configuration within a 24/7 Production Environment.
Analyze and recommend requirements and improvements of current application and system platform.
Maintain and create documentation via an internal Wiki which details aspects of the NetSpend?s Processing environment.
Follow strict procedural information to affect Application and OS patching within clustered software and hardware environments.
Automate routine procedures through either Shell or Perl programming.
Oversee the scheduling of processes necessary for NetSpend platform processing.
Configure and maintain monitoring for application processing environment.
Participate in 1st level 7 x 24 x 365 on-call support for mission-critical server systems.
1 to 2 years experience working in a Unix/Linux environment.
Must be detail oriented and able to maintain quality during procedural activities.
Ability to adhere to NetSpend procedures for data handling.
Able to effectively navigate and effect change within a Unix shell Environment.
Ability to use SQL to query and modify data within a Database.
Must possess a basic understanding of processing and health checking within a Unix Operating System Environment.
Ability to follow precise instructions to effect system changes and/or testing.
Willingness to learn and improve upon current procedural operations.
Familiarity with Tidal Scheduling Software preferred.
Experience as a Unix System Administrator preferred.
All eligible candidates must be able to meet NetSpend?s Background Check policy: able to pass drug test; no felonies and/or misdemeanors on criminal history within last seven years; less than $4,000 in collections and/or charge-offs on credit check.
||Austin, TX |