Production Support Analyst II Vertafore, Inc.
THIS JOB HAS EXPIRED Production Support Analysts at Vertafore are responsible for maintaining our best-of-breed web technology. The right candidate will thrive on troubleshooting and resolving complicated software and database challenges, while presenting a customer-friendly face to the rest of the organization. As a key member of a small team dedicated to supporting our production software, we will seek your subject matter expertise in SQL database analysis and business intelligence capabilities.
Challenges facing Production Support Analysts include creating and maintaining complicated SQL scripts for troubleshooting and resolving production data issues, creating business intelligence reports and serving as Tier II customer support for customers both inside and external to the organization.
Excellent analytical skill
Excellent verbal and written communications skills
2+ years of relational database experience required
2+ years of SQL experience (Oracle preferred)
Other scripting/programming languages knowledge a plus (PL/SQL, Perl, Python, Java)
Exposure to XML technologies
Experience in report design, using database-connected forms (Adobe Forms, Crystal Reports)
A little about Vertafore in East Lansing, Michigan
The East Lansing product development team is responsible for Producer Lifecycle Management (PLM), a SaaS product suite built on the Java stack that improves the efficiency and accuracy of insurance and securities license processing for carriers, agencies, brokers and securities firms/education providers.
In total, we have 150 employees at this site and its minutes away from the Michigan State University campus and downtown Lansing. Our software developers drive technology choices and work in up-to-date frameworks, languages, and platforms. Our developers are able to own their application end-to-end; what you do and how you do it will be recognized by your peers and managers. We hold to best in class Agile standards and our work culture fosters collaboration, innovation, integrity, mentorship, commitment to success and FUN.
We have a smart, driven, collaborative team working in East Lansing and managers are dedicated to growing their people and offering an opportunity that allows you to make impact in your career, get the recognition you deserve and maintain a life/work balance to enjoy the recreational and cultural activities that make East Lansing a great place for young professionals as well as being a family friendly community.
If you?re looking for challenge and opportunity, reach out to us at www.vertafore.com/careers.
Occasional travel may be required.
Over the past 40 years, Vertafore has advanced the business of insurance by bringing together the best software in the industry to help agencies, carriers, and MGAs run their organizations. Today, we?re proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, cut costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore helps our customers deliver exceptional value to their clients with innovative, intuitive, and comprehensive products and services. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight? right when customers need it most.
Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law equal employment. Visit http://www.vertafore.com/careers today!
||East Lansing, MI |
THIS JOB HAS EXPIRED