Production Technician (Loaner Room) K2M
Processes surgical sets to fulfill daily set orders and assists with other responsibilities held by K2M?s Loaner Operations team
Performs all or any combination of the following responsibilities of K2M?s loaner operations:
Processes incoming surgical sets (surgical sets contain anywhere from 5 pieces of instrumentation/implants up to 1000 pieces) , verifying kind, count and condition of all of the instrumentation and implants that make up that specific set
Performs initial quality checks on instrumentation ranging from simple visual examinations to more complex functional checks
Cleans any debris from instrumentation that the initial incoming sterilization process didn?t remove, ensuring that all medical devices handled are surgery ready
Receives and processes authorized returned material (RMAs), and reconciles with the communication and assistance from customer care
Researches and troubleshoots any nonconforming surgical set returns/RMAs/Extra Loaner Returns, through the utilization of the inventory management system (Oracle; JD Edwards)
Performs miscellaneous job-related duties as assigned.
Must possess a high school diploma; and 2 to 4 years of related experience and/or training; or equivalent combination of education and experience.
Proficient in Microsoft Office Suite (with an emphasis on Excel and ACCESS), Understanding of Oracle or like ERP software.
Strong customer service, interpersonal and communication skills are essential. The ideal candidate will have the ability to demonstrate a good understanding of company products, ability to be organized, detailed, process and goal oriented, a self-starter and able to work independently, but also as a team player is necessary.
||751 Miller Drive, SE |
Leesburg, VA 20175