Professional Services Engineer (Level II) Panasas
THIS JOB HAS EXPIRED Panasas, Inc., the leader in high-performance parallel storage for business-critical applications, enables customers to rapidly solve complex computing problems, speed innovation and accelerate new product introduction. Addressing the Big Data market, all Panasas storage products leverage the patented PanFS? storage operating system to deliver superior performance, data protection, scalability and manageability. The company?s global reach extends to 50 countries with a diverse line-up of fortune 500 companies in key verticals including life sciences, finance, oil and gas, government, research, manufacturing and aeronautics.
Panasas has a culture where bright, dedicated people can flourish with the opportunity to shape an industry.
To learn more, please visit us at www.Panasas.com
Interested in joining the quickest growing segment of the computer and IT market? Do you love to learn cutting edge technology yet still engage with customers? Do you prefer to be ?in the field? and not chained to a desk at the home office? If so, then big data storage veteran Panasas is seeking you for a Professional Services Engineering role as part of its Global Services team.
Panasas is the premier provider of high performance parallel storage solutions for technical computing applications and big data workloads. All Panasas ActiveStor? scale-out storage appliances leverage Panasas PanFS? parallel file system to deliver superior performance, data protection, scalability, and manageability. Panasas systems are optimized for highly demanding storage applications in the bioscience, energy, government, finance, manufacturing, and other core research and development sectors.
The professional services engineer will become a subject matter expert on storage products along with the Panasas distributed architecture and global, parallel file system. An extreme emphasis is placed on customer satisfaction and delighting our customers.
Installation of the Panasas ActiveStor? scale-out storage appliances and integration with all related 3rd party vendors for big data deployments.
Ensure customers are advised of all Panasas? best practices principles during installation, operation and maintenance of their storage environment.
Provide technical analysis and time estimates to management for project statements of work and quoting purposes.
Analysis of customer networking environments to include 10 gigabit Ethernet and Infiniband interconnects.
Ability to understand a customer?s data layout / storage requirements and determine how best to configure the Panasas client and storage file system to meet their needs for reliability and performance.
Assist the Global Services team in trouble resolution onsite when all remote diagnosis efforts have not succeeded.
Close coordination with the Sales team when required.
3+ years direct customer service experience either in pre- or post-sales environments resolving complex, technology related problems.
Knowledge of C/C++, Perl and TCL to understand programs written in these languages.
Knowledge of current and emerging storage architectures.
Storage, networking or Linux industry background.
High performance / cluster computing experience.
Bachelors Degree in Electrical Engineering, Computer Science, Information Systems or equivalent industry experience.
Comfortable troubleshooting customer issues while having insufficient data or lack of completely correct information.
Basic networking and switching architecture knowledge.
Intermediate familiarity with UNIX (BSD, Linux, System V, Solaris).
Excellent verbal and written communication skills.
Superior organizational skills.
Be a highly self motivated individual with a demonstrated history of personal growth in technology concepts
Demonstrated ability to independently research problems via lab experimentation and the World Wide Web.
Ideally, the professional services engineer will be based in our Pittsburgh, PA or Sunnyvale, CA offices for training purposes with travel 50-75% of the time to customer locations ? both domestically and to international locations.
||Sunnyvale, CA |
THIS JOB HAS EXPIRED
Provides next generation network attended storage solutions.Investors: Centennial Ventures
, Focus Ventures
, Intel Capital
, Mohr Davidow Ventures
, Novak Biddle Venture Partners All Jobs: at Panasas
|Headquarters:||6520 Kaiser Drive|
Fremont, CA 94555
|Industry:||Computers and Peripherals|
|Company Profile:||Panasas ActiveStor Parallel Storage is the premier storage system for scalable Linux clusters. Panasas delivers exceptional scaling in capacity and performance while extending appliance-like ease of management to a virtually boundless storage system for High Performance Computing (HPC) organizations around the world. All Panasas storage clusters contain the object-based, PanFS parallel file system. Using Panasas storage solutions, organizations can achieve maximum application performance while reducing total cost of ownership (TCO) by driving cost and complexity out of their storage infrastructures. Panasas solutions break the storage I/O bottleneck and are deployed in a broad range of government, academic and Fortune 500 organizations.|
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