Professional Services Engineer Actifio
THIS JOB HAS EXPIRED Job Description
The primary function of the Professional Services Engineer is to implement the Actifio solutions in our customer?s environment. The candidate must have a strong technical aptitude and an organized, process driven work ethic they should have good communications skills and a track record for providing high customer satisfaction.
Leading the planning, installation an integration of Actifio solutions in physical, virtual or hybrid IT environments (VMware, Windows Server, Microsoft SQL Server, AIX, Solaris, Linux, VMS, Microsoft?s Hyper-V and other cloud gateways).
Work with customers from the point of planning the installation (Purchase Order (PO) with customers from the point of planning the installation (Purchase Order (PO), Conditional PO, and Proof of Concept (POC)) through to steady state.
Deliver advanced professional services (product customization and integration, including upgrades, troubleshooting and other related profession engineering services) in the customer environment.
Ensure the knowledge transfer on all aspects of the product to Actifio Partners.
Work closely with members of Support and Engineering team to quickly resolve any client issues and constantly drive customer satisfaction post-sales.
Desired Skills & Experience
Bachelor?s in Computer Science/Information Systems or closely related field (or an equivalent combination of education, training and/or experience)
5 years of Professional Services Engineer or Software Engineer experience providing pre-and post-sales customer support in SAN deployment planning/consultation, implementation and integration
Experience must reflect in depth knowledge and work with the following:
SAN architecture and implementation (Fibre-channel and/or iSCSI);
Server virtualization platforms (VMWare, Citrix Xen, and/or Hyper-V);
Mass storage subsystems and their application;
Networking (including TCP/IP, DNS, routing, design and implementation);
File systems (NAS) and their internals; and
Replications and disaster recovery
Will be required to travel 40-65% to customer sites. May be required to travel to client sites in other cities nationwide for short durations as needed.
Actifio is radically simple copy data management. Our Copy Data Storage (CDS) lets businesses recover anything instantly, for up to 90 percent less. CDS eliminates siloed data protection applications, virtualizing data management to deliver an application-centric, SLA-driven solution that decouples the management of data from storage, network and server infrastructure. Actifio has helped liberate IT organizations and service providers of all sizes from vendor lock-in and the management challenges associated with exploding data growth. Actifio is headquartered in Waltham, Mass., with offices around the world. In 2012 we have accomplished 700% growth, We are considered to be the fastest growing storage start-up and 10th Coolest Startups in 2012, For more information, please visit actifio.com. Our company culture is driven yet fun, with causal dress, beer in the caf-, and great company outings
THIS JOB HAS EXPIRED