Professional Services Engineer Actifio
The primary function of the Professional Services Engineer is to implement the Actifio solutions in our customer?s environment. The candidate must have a strong technical aptitude and an organized, process driven work ethic they should have good communications skills and a track record for providing high customer satisfaction.
Leading the planning, installation an integration of Actifio solutions in physical, virtual or hybrid IT environments (VMware, Windows Server, Microsoft SQL Server, AIX, Solaris, Linux, VMS, Microsoft?s Hyper-V and other cloud gateways).
Work with customers from the point of planning the installation (Purchase Order (PO) with customers from the point of planning the installation (Purchase Order (PO), Conditional PO, and Proof of Concept (POC)) through to steady state.
Deliver advanced professional services (product customization and integration, including upgrades, troubleshooting and other related profession engineering services) in the customer environment.
Ensure the knowledge transfer on all aspects of the product to Actifio Partners.
Work closely with members of Support and Engineering team to quickly resolve any client issues and constantly drive customer satisfaction post-sales.
Desired Skills & Experience
Bachelor?s in Computer Science/Information Systems or closely related field (or an equivalent combination of education, training and/or experience)
5 years of Professional Services Engineer or Software Engineer experience providing pre-and post-sales customer support in SAN deployment planning/consultation, implementation and integration
Experience must reflect in depth knowledge and work with the following:
SAN architecture and implementation (Fibre-channel and/or iSCSI);
Server virtualization platforms (VMWare, Citrix Xen, and/or Hyper-V);
Mass storage subsystems and their application;
Networking (including TCP/IP, DNS, routing, design and implementation);
File systems (NAS) and their internals; and
Replications and disaster recovery
Will be required to travel 50-65% to customer sites. May be required to travel to client sites in other cities nationwide for short durations as needed.
Organizations love Actifio because we?re taking on IT?s biggest challenge ? the big data explosion ? and winning. Actifio is radically simple copy data management. Our Copy Data Storage (CDS) lets businesses recover anything instantly, for up to 90 percent less. Our technology replaces siloed data protection and availability storage applications used today ? backup, snapshot, business continuity, disaster recovery, test & dev, analytics ? with a single system, purpose-built to manage copy data - a $44Billion dollar market.
Actifio started fresh, by changing the rules of data management in a world where copies were the driver of the storage explosion. Analysts, press and media have recognized Actifio?s disruptive innovations, heightened awareness and 700% Y/Y record growth by naming us to Gartner?s Magic Quadrant, Storage Magazine Product of the Year, and Forbes #32 Most Promising Company. We are ?relationship? people at Actifio and are building the next great tech company on the back of delivering CDS for a global user and partner-base across 18 countries. For more information on Actifio, our customer-centric culture or why we?re considered the best places to work please visit www.actifio.com
||San Jose, CA |