Professional Services Programmer Autotask
THIS JOB HAS EXPIRED Job Summary:
As Professional Services Programmer, you will work for a global software-as-a-service leader, and provide custom development and advisory services to fulfill integration and reporting needs for Autotask?s customers worldwide. The Professional Services Programmer will be a subject matter expert within our Client Services organization on specific aspects of our overall offering, including but not limited to our web services-based API, our custom reporting engine (Live Reports), and our Data Warehouse product.
Design, develop, test, and deploy custom Live Reports for customers to meet their specific reporting requirements within Autotask
Provide customers with advisory services and custom development services using the Autotask web services-based API, to address requirements for integration and extension outside of the core product
Interface with customers, as well as internal teams including Engineering and Client Services, to scope and facilitate delivery of technical engagements, including data conversions and other needs.
Provide customers technical assistance with setup of productized integrations and related middleware, including accounting system integrations, CRM system integrations, etc. as required
Provide Level 2 API support to customers as required, and assist with troubleshooting issues reported with API usage
Develop reports and automation using the Autotask API for internal use, as required
Create and maintain technical documentation for deliverables as needed.
General programming background, including basic experience or working knowledge of the following:
Crystal Reports, or other similar report development tools
IIS web server
SQL, and overall knowledge of database platforms (preferably Microsoft SQL Server)
Demonstrated aptitude for learning new technologies, and applying existing knowledge in a fast-paced, team-oriented environment.
Strong technical skills and overall aptitude
Strong written and verbal communication skills
Excellent organizational skills, with ability to multitask across multiple projects.
Strong attention to detail
Bachelors degree in Computer Science, or related field experience preferred
||26 Tech Valley Drive |
East Greenbush, NY 12061
THIS JOB HAS EXPIRED