Professional Services Solution Architect Bytemobile

Bytemobile is the global leader in Smart Capacity solutions for video and web traffic on mobile networks, with more than 125 cumulative operator deployments in 60 countries. Founded in 2000, Bytemobile was created to solve a real problem high-bandwidth data applications on low-bandwidth voice networks and to fulfill a real promise: the perpetual value of improving the mobile user experience. Bytemobile has proven its ability to meet operators immediate challenges today while laying a foundation for the next generation of mobile networks to capitalize on tomorrows opportunities. For Bytemobile and its worldwide customer base, the future is here now.

The Bytemobile professional services architects team is responsible for the solution design of deployments and is an escalation point and ultimate owner for all technical issues arising within a deployment process following handover from pre-sales activities. The solution architect should have broad knowledge of high availability network and application design principles, and should also have a solid understanding of and experience with the typical operational criteria and management and monitoring integration required by telecom providers. In addition, the architect is the escalation point for all technical questions and issues arising throughout the project life cycle, and acts as a focal point for full systems design integrity.

Responsibilities:

Act as senior technical authority with key customers for delivery and integration of the Bytemobile solution
Assume primary responsibility for the creation and maintenance of solution design and associated documentation based on customer requirements and product capabilities, including network design, and application deployment/configuration
Work closely with customers to assess design options and to agree on key operational and performance criteria
Review and approve the low-level design used for test and production builds
Support the Bytemobile professional services test team in determining the scope and definition of testing
Act as technical escalation point in troubleshooting and resolution of any issues arising during the deployment and acceptance processes for example, application troubleshooting, network/TCP issues
Maintain a high level of knowledge of all Bytemobile products and disseminate important information to the PS and SE teams
Work very closely with support and engineering teams to facilitate rapid resolution of product or deployment issues
Represent professional services within product management to help define feature requests and product direction from customer feedback
Assist the program managers, project managers and directors in scoping project deployment plans based on the Bytemobile product set

Required Qualifications:

Experience in designing and implementing carrier-grade client-server applications and network infrastructure in a telecom/enterprise environment
Strong documentation and presentation skills for articulating design options and decisions to customers, including senior managers and operational teams
Ability to communicate complex solutions to network operators, large enterprises and internal customers, including nontechnical staff
Experience with design/configuration/installation of switches, routers and load balancers (Cisco/Nortel/F5/Radware)
Experience with blade server infrastructure (IBM/HP/Cisco UCS)
Deep knowledge of IP network infrastructure: L2/L3 networking, security, routing, network management, performance management
Systems integration expertise with extensive TCP/IP skills in data networking and internetworking
Able to analyze HTTP, HTTPS, RTMP, POP, IMAP, FTP, SNMP, and other data traffic
Experience with the following technologies and protocols: VRRP/HSRP, 802.1Q, VLANS, MSTP/STP, OSPF, SNMP, HPOV, IPMP
Understanding of image, audio and video codecs and container formats
Good experience with UNIX/Linux (Solaris/RHEL), including Jumpstart/Kickstart

Highly Desired Qualifications:

Bachelors degree in datacom/telecom or equivalent
Experience with designing and implementing mobile data applications, especially data optimization services
CCNA-LAN/CCNP certification
Solaris System Administration certifications
Experience with mobile network design and configuration
Experience working with remote multicultural, multiskilled internal teams and customers
Broad understanding of WAN network infrastructure and protocols (Frame, ATM, MPLS, ISDN)
Good understanding of mobile network infrastructure (RAN/Packet core, 2.5 and 3G, GPRS, UMTS)
Good knowledge of mobile data traffic and mobile data devices
Able to travel on short notice

Location:	Santa Clara, CA United States