Program Center Manager RuffaloCODY
THIS JOB HAS EXPIRED DESCRIPTION
RuffaloCODY is proud to share management opportunities within the industries we serve. We're excited to offer you the opportunity to explore Program Center Management within one of our on-campus, enrollment management calling centers.
For your review, insight on the Program Center Manager opportunity within our Enrollment Management Division:
Program Center Managers are responsible for managing a Calling Center at a RuffaloCODY partner institution.
Program Center Managers traditionally maintain a Sunday thru Thursday schedule of afternoon and evening hours (12:30 pm ? 9:30 pm in most areas).
DUTIES & RESPONSIBILITIES
Maintain positive relationships with clients, subordinates and senior management
Meeting enrollment management expectations of partner institution and Clients
Management of Calling Center staff
Creating strategies & tracking progress and statistical trending
Coordinating program specific support team efforts
Recruiting/Interviewing/Training part time staff members
Staff motivation & retention
Responsible for site specific Human Resources
Knowledge, Skills and Abilities:
Program Center Managers must be self-motivated, business minded, leadership oriented and have an ability to achieve personal and professional goals.
Clear communication skills (both oral and written) are a necessity.
An ability to analyze statistics and offer insight into statistical trending of program/project
Strong knowledge of MS Office products and a demonstrated ability to learn new software quickly
Ability to take ownership of a program, utilizing innovation and creativity to advance and improve productivity is essential
Previous management and/or leadership experience necessary
Occasional hardware/office machine troubleshooting
Manage the overall operations of a RuffaloCODY Calling Center
Meet and exceed the Client?s enrollment expectations
Build/maintain positive relations with clients, support staff and managerial peers
Manage a large staff of collegiate aged students and demonstrate managerial integrity
Bachelor's degree or greater
Leadership or management experience
Management experience in an admissions or enrollment environment
Full time, salaried position
Health and dental benefits
401(k) with company match
Tuition assistance for continuing education
||221 3rd Avenue SE, Suite Ten |
P.O. Box 3018
Cedar Rapids, IA 52401
THIS JOB HAS EXPIRED