Program Coordinator - Field Operations Minerva Networks
THIS JOB HAS EXPIRED Headquartered in Alviso, CA, Minerva is a privately owned company developing broadband television software solutions for the telecommunication, cable, satellite and enterprise markets.
You will be the central point of contact for Field Operations and for marketing events. Your job duties include:
Program Management Support utilizing teamworkpm.net
Breakdown Field Operations duties on Sales and Evaluation Orders
Track milestone and project completions
Track trouble issues reported (Punchlist items)
Admin Installation/Migration Checklists
Management Document storage (Acceptance Tests, Config. Sheet, Site Profile, etc.)
Generate Weekly reports
Interdepartmental and Customer Administration
Register and track online customer training participants
Coordinate Rovi data account registration
Approve customer support account registrations
Admin customer billing and time reporting
Interface with Sales group wrt services revenue forecast
Log Purchase Orders in SalesForce.com
Customer Contract tracking, distribution and archival
Assist with RFP responses as needed
Event planning and Coordination
Coordinate logistics associated with customer events and Minerva?s participation in industry trade shows and conferences
Engage and negotiate pricing with vendors providing conference space, booths and other services for shows
Communicate to customers and key stakeholders to answer logistics questions and insure proper registration and attendance at Minerva-hosted events.
Support Sales, Pre-Sales, and Marketing teams in producing required signage and other collateral for tradeshows, and managing overall project schedule to insure Minerva?s successful presence at shows
Assist in coordination of company meetings and events, supporting setup of meeting space, audio/video setup, and event scheduling.
Required Skills & Abilities
Strong knowledge of Microsoft Office Suite including Outlook and Excel
Strong organization skills - Ability to track multiple assignments simultaneously
Professional demeanor ? Position requires heavy customer and interdepartmental interaction
Assertive without being aggressive
TeamWorkPM.net or equivalent project management tracking system experience
SalesForce.com or equivalent sales force automation software experience
2 - 5 years? work experience in the field is required
Minerva Networks is an Equal Opportunity Employer. We recruit, train, compensate and promote without regard to race, religion, creed, color, nation origin, sexual orientation, marital status, or disability.
If you are interested in submitting your resume for this position, please email it to firstname.lastname@example.org and reference the Job Title in the subject line.
||2111 Tasman Drive |
Santa Clara, CA 95054
THIS JOB HAS EXPIRED