Program Director ExactTarget
THIS JOB HAS EXPIRED DescriptionThis Program Director will be directly responsible for the successful operations of one or more client programs. A program is an ongoing Services engagement in which a team of consultants is aligned against the continuous execution of work on behalf of a specific client.
In this role, the Program Director will own the relationship between ExactTarget and one or more key client accounts. A successful Program Director leverages deep ExactTarget application knowledge in combination with business and marketing domain expertise.
?Direct the evolution of the program through continuous risk and optimization assessments.
?Oversee teams executing work on behalf of the program to ensure successful completion of deliverables.
?Manage the program?s Services budget, and analyze the overall profitability of the account.
?Ensure statements of work properly align ExactTarget?s products and services with the client?s business and technology
The Program Director will accomplish these responsibilities by becoming deeply embedded in the client?s business and processes, so as to become a subject matter expert on the client?s needs. Program management requires frequent communications with and on behalf of the client ? sometimes at an executive level ? to scope new pieces of work, direct projects, manage client expectations, escalate risks.
RequirementsRequired Experience --- only candidates meeting the requirements below should apply.
?A minimum of 5 ? 7 years of experience in an account management or account director role at an email service provider or interactive agency.
?Experienced in the process of requirements gathering, scoping and directing technical teams through the process of technical discovery.
?Project management expertise, including the creation of project plans, project schedules and change management processes.
?Ability to provide solid guidance around email best practices, deliverability and email design.
?Application expertise, ExactTarget (preferred) or another ESP platform.
?Four year degree, MBA a plus.
?A minimum of 5 years of experience in consulting and project management.
?Highly proficient with Microsoft Office programs including Microsoft Project and Visio.
?Intense customer focus
?Excellent presentation, facilitation and client management skills
?Excellent written and verbal skills
?High technical aptitude
?Deep analytical and business acumen
?Strong organizational and time management skills
?Proven ability to compel unity and productivity in a team
?Demonstrated problem solving and conflict resolution skills
?Flexibility to travel
||New York City, NY |
THIS JOB HAS EXPIRED