Program Manager (Full Service - East) Responsys
THIS JOB HAS EXPIRED Overview:
Responsys was built with the mission to change the way that the world does marketing in the digital age. We?re a cloud software company that?s helping companies take advantage of technologies like email, mobile, social, display, and the web to drive up revenues and build lasting relationships with consumers.
It?s New School marketing that the best brands in the world are embracing head-on. Because in a time when too many companies are just turning up the volume on mass media and driving customers to tune out, the only path to success is with marketing that speaks to people as individuals ? with only the messages that they want to hear, delivered at exactly the right time, and across all of the channels and devices that consumers are using.
After a successful IPO in 2011, we?ve got our eye on becoming the first billion-dollar cloud marketing company. Our customers think we?re changing the game. The analysts agree. And our employees love the journey we?re on. We need rock stars who want to make the dream a reality.
As a Program Manager, you will be responsible for cultivating and expanding relationships with a portfolio of high profile, Fortune 500 clients across multiple verticals, work with clients on strategic planning initiatives, marketing program development, results analysis, and campaign execution.
Responsible for the day-to-day operation of our largest accounts making sure the account is running smoothly and profitably.
Inspire your team (Account Executives, Creative, Strategy, Analytics and Production) to deliver client value.
Know the client's business intimately and be an effective spokesperson for the client within Responsys; representing the client's point of view and concerns.
Ability to manage an internal team against immediate short-term projects and/or campaigns, with an understanding of long-term planning requirements and growth of the business.
Push the envelope of ground-breaking strategies for designing and executing successful integrated lifecycle email programs
Build collaborative client relationships and account size based on trust and tangible results
Gather business requirements, identify needs and scope programs to ensure quality programs exceed client's expectations and industry standards.
Analyze key email performance indicators and make and identify opportunities for optimizing results.
Help identify potential projects and sources of revenue.
Develop and foster team environment across Responsys functional areas
4 to 6 years of related experience in client services, account and/or project management in interactive or email marketing. (Less experience for the associate role, more experience for the senior roles.)
A strong work ethic, a winning attitude and a sense of humor
Ability to perform under pressure and meet deadlines while demonstrating enthusiasm towards colleagues and clients.
Great team player, know when to lead and when to follow
Thorough understanding of and/or interest in online marketing
Client focus with an obsession for achieving measurable results
Strategic and analytical insight to identify and solve client's business, marketing and technology problems
Track record of identifying sales opportunities within existing accounts
Excellent oral, written and presentation skills
Extremely proactive, highly organized, with ability to manage multiple tasks
Strong data gathering, storytelling, and analytical skills
Polished verbal, written communication and presentation skills, with both internal colleagues and external clients
Technically literate and comfortable working with Internet technologies, and desire to build technical knowledge
||Chicago, IL |
THIS JOB HAS EXPIRED