Project Management Office (PMO) Engineer TOA Technologies

Job Description
TOA Technologies is the leading global provider of Cloud-based mobile workforce management applications for large enterprises. Its patented platform improves customer service while dramatically reducing operational costs to provide immediate ROI through on-demand tools with real-time planning, routing, dispatching and tracking of workers in the field. As the industry's only solution using predictive, time-based analytics and performance pattern recognition, TOA gives its clients reduced customer wait times while increasing field workforce efficiency. Named a Visionary for three years running in Gartner's annual Magic Quadrant for Field Service Management, TOA Technologies is headquartered in the United States and has offices across Europe.

We are seeking a new member for our Project Management Office (PMO) to work in the corporate office in Cleveland, Ohio.

Overview:

The TOA Technologies Project Management Office (PMO) facilitates end-to-end Portfolio Management processes to ensure all project initiatives are aligned with strategic objectives and completed as planned.

Responsibilities

- Track major milestone dates for all client project implementations, Change Requests, software solution upgrades, Fixes, etc.

- Create and maintain reports from timesheet raw data, PMO schedule data, etc.

- Create and maintain project management tool documents/spreadsheets/graphs, process work-flow diagrams and other supporting documentation.

- Manage access to various project management systems.

- Follow up on prospective projects with the sales/account management departments.

- Reinforce compliance to project management processes and standards.

- Provide project status reports as needed to department managers, project managers, and the VP, Client Operations.


Minimum Requirements

Education:

- Undergraduate degree in business, management, or industrial engineering

Experience:

- 5+ years direct experience managing projects

- Ability to develop strong working relationships to negotiate to successful completion of project goals.

- Outstanding oral and written communication skills.

- Ability to manage multiple tasks to meet predetermined deadlines.

- Demonstrated proficiency in software productivity tools.

- Ability to function independently, with minimal supervision.

- Ability to exercise good judgment and act in the best interest of the company.

- Courses and/or training in project management

- Experience with MAC operating systems/software

- Experience with creating and editing Wiki pages

- Proficient in the use of web-based communication tools

- Proofreading skills

Travel Requirements: 25

Location:	Cleveland, OH United States