PROJECT MANAGER Quickparts

Overview of Position/Purpose


Process orders placed by sales and customers to finance

Ensure the customer is happy and will return to purchase again
Expectations


Process all projects per the procedures

Treat customer with unprecedented interaction

Contact customer at appropriate intervals

Via email only when phone is unavailable or undesired

Own the problem

All issues communicated

Customer
Supplier
Timely

Understand order requirements and specifications

Know how to read prints
Know the processes that we sell as if we have the equipment in-house

Make certain CAD data is complete and compatible with purchase specifications

Data sent to appropriate supplier

Collaborate creatively with suppliers to solve problems

Protect Quickparts
Maintain the relationship with suppliers

Provide data to finance functional as required

All new orders should be processed within 2 hours of activation

During position normal hours of operations
When placed out of normal hours, process order within 1 hour of arrival

All projects updated within 1 hour of data receipt

Manage projects for other "territories" and/or other project managers as required
Key Accountabilities


Revenue from returning customers

Gross Profit from returning customers

Gross profit

Number of projects processed

Number of project manager errors

Number of projects late

Capacity level
Education & Qualifications


1 years of work experience

Customer Service Experience

Bachelors Degree in Mechanical or Industrial Engineering

Microsoft Outlook and Excel Knowledge

Willingness to listen to customer needs and respond appropriately

Computer Literacy with Internet and office applications.

Engineering/Manufacturing understanding a big plus

Location:	219 Perimeter Center Parkway Suite 400 Atlanta, GA 30346 United States
Employment Type:	Full Time