Job Details

Infor delivers fully integrated enterprise solutions for a wide range of industries, as well as best-in-class, stand-alone products that address the essential challenges its customers face in areas such as enterprise resource planning, supply chain planning and execution, customer and supplier relationship management, asset management, product lifecycle management, financial and performance management, and business intelligence. With 8,100 employees and offices in over 100 countries, Infor provides enterprise solutions to more than 70,000 customers. For additional information, visit www.infor.com.

POSITION: Project Manager, Infor Public Sector

LOCATION: Eastern United States

Municipalities often rely on multiple computer systems that don't work together smoothly or adapt well to rapidly changing environments. To do your job well, you need to know as much as you can about your customers and their businesses. It's not enough just to have access to customers' meters, you should also know what services they need and how to deliver them. Change continues to generate increasing demand for new ways to support customers, and utility billing systems must keep pace.

Infor Public Sector CIS Billing gives your staff the power to serve customers professionally and efficiently every day with cutting-edge customer information system (CIS) tools. We designed this comprehensive utility billing software suite specifically for local and state agencies' water, wastewater, storm, and refuse customers

SUMMARY: Coordinates and monitors billable projects from initiation through delivery. Serves as liaison between the company and client in order to ensure that all targets and requirements are met. Ensures that billable projects are completed on schedule and within budget. Operates under moderate supervision. With this role, there will be times you may be called upon to perform as a Lead Consultant and/or Consultant. Reports to Director of Professional Services. Usually requires minimum of seven to ten years of experience in the areas of development or implementation

JOB RESPONSIBILITIES:

60% Coordinates and monitors billable projects from initiation through delivery

· Ensures that billable projects remain on schedule and within budget

· 60% of the Project Managers time is billable out of a standard 2080 hour year

· Ensures projects are completed according to agreed upon plan. Maintains project financial and project profitability, to include resource scheduling, revenue forecasting per project, billing reconciliations, expense report and time approval for project work, etc…

· Remains aware of any potential problems and works to mitigate any risks

· Monitors project deliverables and progress through continuous communication with project members.

· Assigns / delegates work assignments to project team members

· Prepares project status reports and Management dashboards on project progress and issues

· Maintain positive professional demeanor

25% Serve as liaison between the company and client to ensure all targets and requirements are met

· Assist management with evaluation and development of a project plan

· Keeps appropriate people informed of project progress, complete weekly Project Status Reports, Bi-weekly dashboard reports, participate in weekly PM meetings and communicate appropriately with Executive Sponsor / department leadership through written and verbal communication

· Disseminates information on any problems or potential delays in a timely manner

· Assist where applicable in pre-sales engagements

15% Supports Practice Director and Sales Team as needed for current and potential clients as process expert to support additional penetration of consulting services work for supply chain tools.

· Assist where applicable in pre-sales engagements

The preferred qualifications include an undergraduate degree, or equivalent work experience, and full life cycle Project Management experience. Project Management experience supporting Customer Care, Billing implementations, or related in the Utility and/or Public Sector is a plus. Willingness to travel at least 70% of the time.

Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

In compliance with the ADA Amendments Act (ADAAA), should you have a disability and would like to request an accommodation in order to apply for a currently open position with Infor, please call (678) 319-8000 or email us at infor.careers@infor.com.