Project Manager Netsmart Technologies Inc.

Netsmart Technologies, Inc. of Great River, NY is an established, leading supplier of enterprise-wide software solutions for health and human services providers with over 1400 clients, including 36 systems with state agencies. Netsmart's clients include health and human services organizations: public health agencies, mental health and substance abuse clinics, psychiatric hospitals, and managed care organizations. Avatar Practice Management and the Avatar Clinician Workstation, Netsmart's core products are full-featured information systems that operate on a variety of operating systems, hardware platforms, and mobile devices and offer unlimited scalability. Netsmart Technologies is #41 on the healthcare informatics top 100.
We are proud to offer an excellent compensation package which includes a complete suite of benefits for full-time employees, such as:
Health Insurance / Dental Insurance
Life Insurance
Short / Long Term Disability
401(k) Plan / EAP
Flexible Savings Plans
The Project Manager is responsible for managing the installation of TIER software that is a mission-critical/client server application. This includes systems and project planning, execution, and implementation. This position will work closely with the functional client business groups to ensure the efficiency and effectiveness of systems solutions deployed in support of client business goals and objectives.
Responsibilities:
- Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.
- Manages day-to-day operational aspects of a project and scope
- Reviews deliverables prepared by team before passing to client
- Train and Educate clients on software process and work flow
- Work with Clients to identify Business requirements
- Define and create functional requirements
- Identifies resources needed and communicate resource needs.
- Effectively applies our methodology and enforces project standards.
- Prepares for engagement reviews and quality assurance procedures.
- Minimizes our exposure and risk on project
- Ensures project documents are complete, current, and stored appropriately.
Business Development
- Identifies business development and “add-on†sales opportunities as they relate to a specific project
Communication
- Facilitates team and client meetings effectively
- Holds regular status meetings with project team and status reports to client
- Keeps project team well informed of changes within the project/business requirements
- Effectively communicates relevant project information to superiors
- Delivers engaging, informative and well-organized presentations
- Resolves and/or escalates issues in a timely fashion
- Understands how to communicate difficult/sensitive information accurately
Technical Understanding
- Possesses general understanding in the areas of application programming, SQL, database and system design
- Possesses a thorough understanding of our capabilities
- Maintains awareness of new and emerging technologies and the potential application on client engagements
Client Management
- Manages day-to-day client interaction
- Sets and manages client expectations
- Develops lasting relationships with client personnel that foster client ties
- Communicates effectively with clients to identify needs and evaluate alternative business solutions
- Continually seeks opportunities to increase Client satisfaction and deepen client relationships
- Builds a knowledge base of each client's business, organization and objectives

Location:	Lisle, IL 60532 United States