Project Manager - Professional Services SevOne
THIS JOB HAS EXPIRED Overview:
The SevOne Professional Services team is tasked with delivering custom solutions for our customers and partners as well as delivering accelerated integrations while the core product is enhanced. As a Project Manager, you will play a critical role in ensuring the success of implementations of customized SevOne network performance management solutions.
Have key relationships with sales, development, support, and services; acting as a liaison between cross-functional groups.
Assist client in designing implementation and project plans, as well as facilitation of change management.
Work directly with customers to review, business / functional / technical requirements to ensure high quality delivery of any configuration and / or custom code.
Manage client expectations, provide issue escalation pathways and document and manage all client issues.
Facilitate resolution of project issues and roadblocks to project success.
Experience as part of a management team (lead role with plan, resource and issue/change responsibilities) that successfully managed a full life cycle implementation
Experience in supporting business development opportunities through proposal creation, review and presentation
Excellent client management instincts and abilities, strong written and verbal communications, executive level presence and experience in facilitation
Project Management Software (MS-Project, Zoho Projects, etc.)
Networking & Internetworking
The ability to pick up new technologies quickly
Experience/knowledge of the SevOne PAS (vPAS) Highly Desirable
Soft Skills Requirements:
Adaptable, flexible and open minded personality
Demonstration of time and deadline management
Good organizational skills
Excellent written & verbal communication skills
Ability to work as part of a team and be self-sufficient
Good people skills and ability to deal with all levels of personnel and senior management
Ability to clearly communicate technical details to both experts and novices
Good sense of humor and ability to work calmly under pressure
Position frequently exercises independent judgment.
Position receives limited supervision; incumbent is expected to follow general guidance and instruction, referring problems to supervisor.
Additional Experience is a plus:
Formal training and appropriate qualifications with the SevOne product set (training will be provided)
Formal training and appropriate qualifications in network technologies
Formal training and appropriate qualifications in wireless technologies
Formal software engineering training and software design methods and techniques
||Wilmington, DE |
THIS JOB HAS EXPIRED