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Project Manager CaseCentral
Department: Professional ServicesLocation: San Francisco Office
Position Summary
We are seeking a high-energy and team oriented professional to join CaseCentral in our San Francisco Office as a Project Manager in the Professional Services Group. The Project Manager must have demonstrated success in managing large and complex projects. The candidate is responsible for achieving high client satisfaction, is the owner of overall day-to-day project management of various projects and execution and delivery of job requests for a portfolio of clients.
Responsibilities
Work under the direction of the Director of Professional Services to help clients accelerate success and maximize value from CaseCentral, including but not limited to:
- Gather specifications and requirements related to client requests and ensure quality in implementation
- Serve as the primary client contact in the various assigned projects
- Manage customer expectations based on internal loads and customer deadlines
- Coordination of internal cross departmental resources to manage tasks to meet specified deadlines
- Identify and track key metrics for client satisfaction
- Document requirements of all projects and assure client review and approval
- Track engagement schedules, ensuring proper quality assurance, and manage changes in scope
- Work collaboratively with the Director of Professional Services and Sales teams on account planning activities
Education, Experience and Key Competencies
- Excellent project management skills with 5+ years of experience
- Strong leadership ability
- Experience in managing small teams
- Ability to manage multiple priorities in a demanding deadline-driven environment
- Exceptional analytical and logical skills
- Excellent written and oral skills and a keen level of attention to detail
- Strong technical skills including database and electronic discovery experience
- Outstanding organizational skills
- Ability to meet timelines and work under pressure
- Positive and professional relationships at all levels
- 2+ years experience using Document Review Management Applications (Kroll, Epiq, Ringtail, Stratify, Introspect, kCura and etc)
- Ability to travel
- BA or BS degree required
| Location: | 760 Market Street Suite 200 San Francisco, CA 94102 United States |
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CaseCentral
Investors: Advanced Technology VenturesAll Jobs: at CaseCentral
| Web Site: | www.casecentral.com |
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| Headquarters: | 760 Market Street Suite 200 San Francisco, CA 94102 United States |
| Industry: | Business Products and Services |
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