Project & Technical Operations Invoke Solutions
THIS JOB HAS EXPIRED Invoke Solutions, a technology company with a platform solution for the market research industry is looking to hire a Project and Technical Operations professional. This individual will be responsible for the smooth management of the market research technology platform and its processes to support customers and research projects. This person needs to be detail-oriented and a self-starter. They should have the ability to learn quickly and communicate effectively with customers, researchers, and vendors. They need to be technically astute, not afraid to dig into problem resolution, and with a strong analytical thought process.
-The majority of market research sessions are held for our customers during evening hours. The person hired for this role will need to show willingness to work a flexible schedule to accommodate these non-traditional hours.
-This position is open to entry-level professionals or individuals re-entering the workforce after a break.
The Junior Project Manager will be responsible for the smooth management of Invoke?s platform and processes. This person needs to be a self-starter with the ability to learn quickly and work effectively with Customers, Sales, Researchers, and Panel vendors.
?Technical moderation during sessions
?Data and file operations
?Survey and screener administration
?Analyze and resolve issues project setup issues
?Panel bid management and recruiting
?Project scheduling and setup
?Screener management and panel fielding
?Assist researchers with discussion guide preparation
?Support post-session needs for session reports
?Manage client and partner support and technical training
?Create, improve, and enhance rich media
?Build composite slides and visual effects
?Prepare demos for sales and marketing
?0-3 years' experience with SaaS or Hosted platforms
?Technical background to understand software systems and manage data transformation and file management processes
?Must demonstrate outstanding attention to detail
?Experience working (or confidence to work) with vendors and third party services and solutions
?Multi-tasking skills and the confidence to manage multiple projects simultaneously
?Strong communication skills, oral and written with diverse audiences, and ability (or confidence) to author training material
?Proficiency with Microsoft Word and PowerPoint
?Not required but considered a plus is experience or knowledge of market research or panel recruiting industry
||375 Totten Pond Road |
Waltham, MA 02451
THIS JOB HAS EXPIRED