Provisioning Coordinator Peak 10
THIS JOB HAS EXPIRED Peak 10 is the only data center solutions company with rock solid people, rock solid solutions and rock solid results. Its dedicated team of experts is empowered to serve clients and proactively embrace the industry's evolving technologies. Peak 10's tailored, reliable and secure solutions for hosting and managing complex information technology infrastructure, delivers concrete results that are cost-effective and sustainable. We own and operate data centers in multiple U.S. markets and we pride ourselves on the quality of our services.
Our business and customer base is growing at an exciting and rapid pace. To further fuel this growth, we are seeking a dynamic Provisioning Coordinator to join our Corporate Team!
The Provisioning Coordinator is responsible for coordinating the provisioning and installation of products and service provided by Peak 10. In addition, will play a crucial role in the quality assurance of provisioning contracts, change orders and renewals.
Work with customers and engineers to gather the information required for service delivery.
Enter customer information into our customer information/ticketing system.
Collect and organize customer information into customer folders
Create tickets and assignments for installation and provisioning tasks
Oversee completion of installation and provisioning tasks
Identify timelines for the installation and update all tools with new and changed dates
Assign user ID and password to customer for use on various applications
Complete various provisioning tasks
Review provisioning and installation tasks to ensure accuracy and completion
Represent Peak 10 in a courteous and professional manner.
Ideal Candidate Will Bring:
High school diploma or equivalent with 4 year college degree preferred.
Experience in a customer service environment utilizing aggressive troubleshooting abilities, and effective decision making skills.
Experience supporting a technical product preferred
Demonstrated project management with the ability to manage priorities and complete projects on time.
Project Management Training or certification is preferred.
Excellent interpersonal skills, with strong verbal and written communications.
Strong attention to detail; making and keeping commitments and meeting deadlines.
Why Consider This Position?
Your management team will challenge, develop and stretch you to position you for continued growth.
High profile organization, and privately owned with solid financials that are exceeding their growth plans.
Peak 10 offers a competitive benefit package and will provide a stable, fast-growth environment where empowerment and collaboration is the norm. Qualified? Send us your resume!
||8910 Lenox Pointe Drive |
Charlotte, NC 28273
THIS JOB HAS EXPIRED