Publisher Support SpecificMedia
THIS JOB HAS EXPIRED DescriptionSpecific Media is leading the next phase of the advertising evolution by being the first to integrate display, video, mobile and IPTV into a single unified platform. We make addressable advertising a reality, working across formats and screens and delivering a comprehensive set of targeting technologies and measurement capabilities. We are the partner of choice for brand advertisers, with a notable Fortune 500 advertiser base and a roster of name brand publisher partners. Specific Media is also the parent company Myspace, VINDICO, and Xumo.
The Publisher Support role is responsible for the day to day delivery of the Publisher Support tasks and processes for the Media Buying team and Publishing partners. In this role you will be expected to deliver efficient, quality support to publishers and internal teams alike.
The role is primarily publisher-facing customer support. It is deadline driven, necessitating fast turnaround times and collaboration. Publisher support will facilitate publisher technical issues to internal departments and work towards timely resolutions.
Maintain publisher relationship to ensure minimal network churn
Provide business and technical support to publisher partners
Run daily reports in third party ad servers, i.e. Atlas/Dart
Partner with Media Buyers to monitor publishers, with particular focus on publisher tagging, discrepancies, latency and pass backs.
Ensure all aspects inherent to publisher on-boarding and maintenance run smoothly.
Collaborate with internal business units to support publisher integrations and programs
A variety of admin based tasks requiring attention to detail and accuracy
EXPERIENCE / QUALIFICATIONS:
Ability to grasp technical concepts
Ability to work with tight deadlines and last minute changes
Good written and spoken communication skills
Customer Service minded
Solutions oriented with good problem solving skills
Must be a highly motivated and team player
Ability to work toward strict deadlines
Proficient in MS Office, including PowerPoint
Ad Network, Web Site Publisher or relevant industry experience a plus.
||Four Park Plaza |
Irvine, CA 92614
THIS JOB HAS EXPIRED