QA Engineer 24/7 Customer
THIS JOB HAS EXPIRED ABOUT THE POSITION
The 247 Service Delivery QA team is responsible for validating and releasing the next-generation products that utilize predictive analytics platform and deliver an intuitive consumer experience. We are highly motivated and passionate, with strong technical backgrounds.
As part of the Service Delivery team, the QA Engineer is responsible for producing test documents, executing and maintaining automation scripts and testing procedures, and ensuring the success of deployments of 247 Px solutions to customers and assuring customer satisfaction and business success.
The QA Engineer will be required to learn new technologies and be an effective QA Engineer in new application domains in a short time.
This role demands hands-on testing, methodical problem solving, great verbal and written communication skills, and teamwork.
Update and follow test plans.
Create and execute system, integration and functional test cases.
Perform black and grey box testing for IVR and Multi-Modal Applications.
Document bugs and verify bug fixes.
Work closely with QA Lead and development and design engineers to achieve application correctness and usability.
Identify variations from expected results and coordinate research/resolution of issues with development and project management teams
Drive or contribute to continuous improvement within the QA team, including providing unique contributions and process improvements
Keep management informed of testing project status and raise issues as necessary
Bachelor?s degree or equivalent in Computer Science or related field of study.
3-5 years of experience in SQA including successful enterprise-grade packaged software releases
Experience testing IVR and Mobile Web applications
Experience with SQL, XML and Shell scripting
Experience with testing web applications using SOAP and XML mock data
Experience in using MySQL as a backend database
Experience in requirements collection, creation of system and integration test cases and documentation of test results
Working knowledge for one of the following Perl, Ruby, Java Scripting or Python is a plus
Experience in Object Oriented Programming languages is a plus
Bilingual, English + Spanish.
Project Management certification.
||Alameda, CA |
THIS JOB HAS EXPIRED