Quality Assurance Analyst Market Force Information
Market Force has recently been recognized as a ?Cool Vendor of the Year? by Gartner Group, ranked #69 on the Forbes ?America?s Most Promising Companies? list, a top private company by Colorado Business Magazine, ranked #21 on the Honomichl List and one of the country?s fastest growing companies by the Inc 5005000.
Market Force is the leading global customer intelligence solutions company for some of the world?s largest brands, including major retailers, restaurants, grocery and convenience stores, financial institutions, hotels and hospitality, entertainment studios and consumer packaged goods companies. We are a privately-held company with our headquarters in Louisville, Colorado, and four Centers of Excellence in Albany, NY, Atlanta, Georgia, Winnipeg, Canada and outside of London, UK.
Our solutions help brands make sure they are consistently delighting their customers in every store, every time, and driving bottom line improvement. We provide clients with a comprehensive customer intelligence solution which includes collecting and analyzing multiple customer experience data streams from their locations, including mystery shopping, customer satisfaction surveys, call center services, and social media monitoring to give a holistic view of their in-store experience. At the same time, we are pioneering a new market?customer intelligence?with a groundbreaking technology platform that hosts that data and predictive analytics that enable clients to understand what matters most to consumers, and what changes will have the biggest impact to the business.
The Quality Assurance Analyst will be responsible for the testing of applications and products within the MFI system for every environment within the MFI organization.
Essential Duties and Responsibilities:
Execute test cases against client and operational facing software applications.
Identify, analyze, and report application defects (e.g. detail steps to reproduce expected. and actual results) and assist with resolution.
Write and execute test plans, test cases and document results.
Verify that corrective actions meet quality objectives (e.g. verify resolutions and close bugs).
Assist in administrating defect tracking tool.
Write and execute SQL queries to assist in testing.
Automate testing when applicable.
Assures the appropriate level of quality by the resolution of important defects by working with developers to ensure the software development process has an appropriate level of testing.
Responsible for the overall success of testing. Manages testing tasks through final user acceptance testing.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
At least 1-2 years minimum experience in Software Quality Assurance or technical field
Bachelor?s degree in Computer Science or related field or equivalent experience.
Experience developing and executing manual and automated test suites, writing test plans, documenting test results.
Experience with QA tools and techniques, bug tracking systems, test design and execution
Experience working with a variety of programming languages and environments.
Working knowledge of SDLC and some or all of the following quality assurance methods: unit, integration, regression, user interface, automated testing, boundary testing.
Browser and server side test automation (Selenium) a plus
Ability to write and execute SQL queries
Ability to meet deadlines and schedules and be accountable for defined tasks
Ability to multitask in a fast, dynamic environment and maintain a professional attitude with team members
Working knowledge of change management or defect tracking tools. Experience with Rally a plus.
Excellent interpersonal, communication skills & presentation skills, written and verbal
Attention to detail, outstanding analytical and problem solving skills
Highly motivated with ability to work well independently
Ability to become subject-matter expert for a product or on-going project, taking some ownership to help manage project.
Experience working with Agile a plus.
Environment management experience a plus
Junior candidates are encouraged to apply
Proficient in the use and application of MS Office Suite (Word, Excel, PowerPoint and Outlook).
Knowledge of various internet browsers including, but not limited to, Internet Explorer, Firefox, and Chrome.
Working knowledge of Microsoft Windows.
Working knowledge of trouble ticketing or bug tracking databases for reporting and managing defects.
SQL knowledge required.
What does Market Force have to offer?
Market Force Information fosters an environment of energy, learning and growth. Along with offering competitive pay we are excited to offer great employee benefits including:
Flexible Spending Accounts
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