Quality Assurance Manager Soraa
Manage the activities of the technical documentation function in our Agile System, including engineering/manufacturing SOP documentation, drawings, bills of materials, parts lists specifications and engineering change orders. Ensure that master drawing files and history files are accurate and current and that effective control is maintained over drawings and other document records. Coordinate with engineering, production, and marketing functions in providing document control services.
Manage product returns process (RMA). Interface with customers, schedule Failure Analysis and report back to customers. Maintain Weekly RMA metrics.
Manage CAPA/NCR, Supplier 8D and SCAR issues, complaints and follow ups
Manage all changes from initiation to completion (ECO/TCO/Waivers)
Update and report quarterly Supplier Dash Board / Score Card
Experience and Skills:
Require BS/BA degree or equivalent with 10 or more years of related experience.
Strong management skills including effective time management, decision making, presentation skills, and delegation.
Ability to coordinate priorities and initiatives.
Strong expertise in Agile.
Excellent communication (written and verbal) and interpersonal skills.
Excellent planning and problem solving skills with the ability to work in a fast paced and limited resource environment.
Strong PC skills including Visio, MS Office, Access, Advanced JMP user (Minitab is OK), Oracle DB
CQE/CQM is a plus
Supplier audit experience is a plus
Experience with SAP is a plus
||Fremont, CA |