Receptionist/Administrator Guidewire Software

The Receptionist/Administrator is a highly visible role that serves as the first point of contact for all guests visiting Guidewire. The position requires poise, tact and diplomacy while greeting customers and allowing only properly escorted visitors. The Receptionist also requires continual attention to detail while answering phones, responding to inquiries from a diverse population , composing accurate messages, scheduling appointments.
In addition the Receptionist will have administrative support duties including filing, coping, scanning and projects that will use demonstrated MS Office skills. The position will have regular access to sensitive company information, requiring professional discretion and confidentiality at all times. Guidewire is an exciting, fast-paced environment requiring the ability to juggle multiple competing tasks and demands.
Primary Responsibilities

• Provide administrative support to direct manager and other colleagues as needed
• Oversee general appearance of of fice, pantry, and public areas
• Make copies, collate, bind and staple, and file documents and reports as needed
• Welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries, maintaining a visitor log
• Maintain and distribute security access badges for visiting employees
• Reserve visitor work stations for remote employees Sort and distribute mail & deliveries
• Assist with various projects managed by the Corporate Services team such as event planning or company all-hands meetings

Key Competencies

• Minimum 2 yrs. as a receptionist or office assistant in a fast paced environment.
• High level of professionalism and confidence; ability to make decisions in line with department goals & objectives
• Strong organizational and time management skills; ability to work with a high sense of urgency within established timelines exercising consistent follow-through/follow-up when necessary.
• Strong computer skills in MS Office/Windows including Outlook, Excel, Word.
• Meticulous eye for detail, accuracy, and high standards of presentation.
• Ability to multi-task and operate in an environment of frequently changing priorities and managing the demands of a quickly growing workforce.
• Quick thinker/learner with “business owner†mentality who will handle assignments, tasks, and projects with intrepid initiative and ingenuity.
• Ability to maintain discretion and strict confidentiality.
• Excellent verbal and written communication skills.
• Positive attitude with “internal†customer focus and professional demeanor.

Location:	San Mateo, CA United States