The Clarabridge Administration team strives to deliver the same award-winning Customer Experience to our employees and guests as our product does for our customers. As the Receptionist, you will greet all guests and visitors and assist with general administrative and clerical support in our Reston headquarters.
Reporting to the Vice President of Human Resources you will have the opportunity to assist in a variety of business operations. You will have a highly visible role in ensuring our visitors have a pleasant and consistent experience every time they visit us. Culture at Clarabridge places a high emphasis on the success of our customers, so you will be prompt, respectful, and have a customer service-oriented attitude.
Greeting customers entering the Clarabridge office; insuring all visitors are badged and the employees with whom they are meeting are notified of visitors? arrival
Connecting interview candidates with recruiters and making sure interviews begin in a timely manner
Answering telephone, screen, and direct calls
Sorting and distributing incoming mail and other packages
Tidying the reception area
General administrative support for employees, including things like sending faxes, ordering food for in-office meetings and events, booking travel, and organizing meetings
Work in a fashion that is consistent with the Clarabridge Culture Code; you will be the first impression of our office and we want you to be a strong ambassador for the company and its employees
You are highly organized and place an extra emphasis on attention to detail
You have polished and professional verbal and written communication skills
You have a strong work ethic and the ability to multi-task
You have a strong competency with typical office administrative tasks, such as copying, faxing, managing incoming calls, mail, and deliveries, booking travel, and generally keeping things running smoothly
You possess a positive and helpful attitude; we?re a fast-moving, rapidly expanding company, and we look for people who are willing to roll up their sleeves and pitch in where they are needed
You are able to work in a fast paced environment with ever changing priorities and deadlines
About the Company:
Clarabridge is the leading provider of intelligent Customer Experience Management (CEM) solutions for hundreds of the world?s top brands, including Best Buy, Dell, E.ON, Intuit, L?Or-al USA, Pella, PetSmart, United Airlines, and The Wendy's Company. Global 1000 companies trust Clarabridge to listen, analyze, and act on customer feedback. Clarabridge delivers the only comprehensive customer experience hub offering easy-to-use dashboards, reporting, collaboration, and engagement powered by the industry?s most advanced text analytics over virtually any feedback channel. Founded in 2006, Clarabridge is privately held with offices in Washington D.C., San Francisco, London, Miami, Singapore, and Barcelona. For more information, visit www.clarabridge.com.
||11400 Commerce Park Drive |
Reston, VA 20191
Connect with the voices that matter most to your businesswith customer experience intelligence from Clarabridge.Investors: Boulder Ventures
, Grotech Ventures
, Intersouth Partners All Jobs: at Clarabridge
|Headquarters:||11400 Commerce Park Drive|
Reston, VA 20191
|Company Profile:||Leading in Customer Experience Management
To give your business the lead in Customer Experience Management (CEM), partner with the leaderClarabridge. With years of development invested in the Clarabridge solution, we're simply the most qualified company to reveal strategic insights hidden in customer feedback across a range of sources.
Unlike other companies that only serve academic or government markets, the Clarabridge focus has always been business, your business, and how we can help you reach your commercial objectives. To give you the customer insight you need, we've worked harder, thought deeper, and developed smarter software than any other vendor in the marketplace.
At Clarabridge, our goal is to help you fully access your customer experience intelligenceand leverage that information to your advantage. By bridging the gap between your customers experience and your brands promise, we provide a unique portal into the human dimension of your business. With this insight, you gain the strategic edge in serving your customers, controlling costs and risk, competing resourcefully, and building profitability.
When you work with Clarabridge, you work with the management team that had guided the companys growth and innovation from the start. Each has had decades of experience, bolstered by successful entrepreneurial ventures and strengthened by prior top-level management experience. Our executives, who include a nationally recognized entrepreneur and a multiple patent holder, are all published authors and frequent speakers at industry conferences.
With a commitment to excellence, partnership model with clients, and fast-paced development processes, Clarabridge is strong from the ground up. Whats more, our financial backing, board advisors, reputation, and partnerships are sound, ensuring our software will evolve to meet your emerging demands.
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