Records Management Default Research Specialist EverBank Financial
THIS JOB HAS EXPIRED We are delighted that you have chosen to explore the career opportunities available with EverBank!
This position will be responsible for locating collateral documents needed for loans being referred to foreclosure, bankruptcy, and loss mitigation within applicable timeframes. The position will also be responsible for researching processes in New Trak and monitor and obtain reinstated collateral documents from the attorneys and return to the proper location.
? Request collateral file from custodian and/or storage facility
? Follow-up with custodians and storage facility to insure timely delivery of files
? Work closely with custodians, investors, previous servicers and storage facility to research files that are delivered.
? Return completed collateral files to the custodians, investors, or storage facility on reinstated foreclosure loans.
? Work with previous servicers and Acquisition Coordinators to clear exceptions that may delay referral
? Obtain and update custodian headers as needed
? Work on any special projects as assigned by Supervisor
? Contact counties via phone or their website to obtain recording information when applicable
? Track history of lending institutions when necessary to obtain title chain relating to documentation
? Handle any escalated or priority issues as determined by the Supervisor
? Assist other Research Specialists with questions and training
? Maintain task turn times in compliance with the Quality Indicators established
Minimum Qualifications (Knowledge, Skills and Abilities Requirements)
? LPS, Excel, New Trak, New Image, and Word Experience
? Final document knowledge (collateral)
? Experience in loan servicing
? Servicing file document knowledge
? Experience in internet research
? Ability to build rapport
? Ability to work under pressure
? Strong written and verbal communication skills
? Ability to show initiative and to be resourceful
Training and Experience
? 2-3 years of mortgage banking experience
? Previous collateral document research experience
? Default experience helpful
Pre-Employment Screening Includes:
? Credit Check
? Criminal Background Check
? Drug Screen ? after offer of employment is extended and before start date
? Past Employment Verification
? Social Security Verification
Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified, and they may change at any time.
Please be sure to mark our "careers" page as a favorite place on your computer and visit often. We update it any time a position opens or closes, meaning that it is updated most weekdays.
EverBank is an equal opportunity employer. No employee or applicant for employment will be discriminated against because of race, color, religion, national origin, physical or mental disability, age, gender, sexual orientation, genetic information, veteran?s status, or status as a disabled veteran or veteran of the Vietnam era.
EverBank is not seeking assistance or accepting unsolicited resumes from search firms for employment or contractor opportunities. Regardless of past practice, all resumes submitted by search firms to any employee at EverBank via e-mail, the Internet, or directly to hiring managers at EverBank in any form without valid written search agreement executed by the VP, Talent Acquisition for that specific position will be deemed the sole property of EverBank, and no fee will be paid in the event the candidate is hired by EverBank as a result of the referral or through other means.
||8100 Nations Way |
Jacksonville, FL 32256
THIS JOB HAS EXPIRED