Regional Event Manager - Western Region - Northern California BidPal
THIS JOB HAS EXPIRED
Department: Event Management/Marketing
Location: San Francisco, CA
BidPal is in the events services industry. Most events take place on Fridays and Saturdays. The scope of the western region of BidPal currently includes San Diego, Los Angeles, San Francisco, and Seattle.
Job Description: The Regional Event Manager is responsible for leading and managing the Support & Event Management efforts of BidPal events in their assigned region. The work environment is client-focused and fast paced. A successful Regional Event Manager operates efficiently in this climate, maintains composure, demonstrates leadership through maturity and communicates extremely well with all constituents.
The essential job functions for the person in this role include:
Recruiting, training, evaluating and coaching local event managers, client facing interactions in the pre- and post-event planning, as well as the development and delivery of conflict resolutions.
Work in conjunction with Operations and Area Directors to manage venue relationships, solve pre-event and post-event concerns, and create positive tech vendor relationships.
Execute BidPal events in the region as needed with attention to mature markets, including on-site execution and post-event review. Interface with the local tech teams in each market to ensure quality standards are met and corporate Site Survey Leads are on track with the venue and the client (organization).
Area staff management ? hiring, coaching, and optimizing the performance of needed part time employees/contractors. Travel to necessary events in order to oversee & evaluate event staff.
Resolve pre-and post-event issues with clients, venues and vendors, with the goal of maximizing client satisfaction and BidPal brand reputation. Involve the local Area Directors and the Regional Vice President when necessary.
Assist with equipment upgrade requests as necessary with Sales & Operations.
Provide event feedback, helping to bring ongoing innovation and efficiency to BidPal.
Respond and resolve customer concerns
Contribute to the renewal of existing clients
Qualifications:
Education Requirements: BS/BA required.
Other Requirements:
3 ? 5 years? work experience in General Management or Events required
Experience in managing staff in a fast-paced, chaotic environment
Ability to manage employees and external event volunteers
Strong leadership skills
Highly motivated, self-starter
Passion for Customer Experience
Exceptional relationship management skills
Exceptional communication skills: written, verbal and interpersonal
Highly organized with the ability to meet multiple concurrent deadlines in a fast-paced environment
Works well in a team environment
Experience/knowledge with charitable fundraising events
Flexibility for travel and weekend work
Computer skills mandatory
Strong technical aptitude and the ability to learn and adapt to new technologies
Handles stressful situations and deadline pressures well
Proven client care skills to maintain and enhance client relationships
Travel required
About BidPal
Revolutionizing Charitable Auctions
BidPal improves charitable fundraising by helping nonprofits use technology to more efficiently run their events from start to finish. BidPal?s event management solutions, automated mobile auctions, payment processing, online fundraising, and consulting services help make charitable events more fun and more profitable. Wow your crowd with BidPal today!
With BidPal?s End to End Solution?
? Manage your guests, donors & auction packages online
? Go wireless & eliminate paper bid sheets
? Electrify your audience with instant outbid alerts
? Drive incremental revenues & sponsorships
? Instantaneously allow guests to express checkout & process credit cards
? Immediately email receipts to your guests
? Analyze your success & project trends for future events
The BidPal difference is maximizing your fundraising revenue and guest enjoyment while saving event staff and volunteers precious time!
Specialties
Auction automation, Auction management
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
| Location: |
San Francisco, CA
United States
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THIS JOB HAS EXPIRED