Relationship Manager Axioma Inc.

Axioma is seeking a Relationship Manager to join our East Coast Sales Team. The position is based in our New York office and reports to Director of Sales, US East.

Responsibilities:

Develop and implement account strategies with aggressive goals of retaining and growing revenue at existing Axioma clients
Identify opportunities for growth as well as threats to client relationships
Serve as primary liaison between clients and Axioma
Facilitate communication and interaction between clients and Axioma resources (client support, applied research, product development, executive management, etc.)
Grow relationships at multiple levels of client organizations users, decision makers, vendor management, IT, etc.
Position Axioma's value proposition, linking benefits to the clients key business issues
Lead internal support and product teams on client evaluations with upsell potential
Coordinate training programs to expand client usage
Manage contracting and billing processes
Communicate product enhancements to clients
Gather timely feedback from clients and communicate new requirements to product management
Manage steps to initiate a new client relationship, including installation of software, training, and transition of relationship from Sales Executive
Provide regular reports to sales management on progress towards achieving account objectives
Record sales activities and sales and maintain up-to-date account and contact information in CRM software
Work closely with marketing to identify clients suitable for referrals and case studies

Requirements:

The minimum qualifications required for the position include five years of experience in a professional relationship management position and a deep understanding of the equity portfolio management process. The candidate must have a proven track record of retaining and growing revenue from existing accounts and be a strong leader of internal cross-functional teams. The selected candidate will possess excellent written and oral communication skills and a genuine enthusiasm for helping clients solve business problems.

Favorable consideration will be given to those candidates with an MBA, CFA and/or experience selling high end software to the investment management community, quantitative investors in particular. Small company experience is helpful, but more importantly the candidate should demonstrate previous success applying a structured sales process.

The ideal candidate will understand the need to secure revenues for the Company in the short term, but also demonstrate customer-facing skills necessary to build long-term business relationships with clients. He or she will demonstrate an aptitude for leadership and have entrepreneurial spirit.

Location:	17 State Street Suite 800 New York, NY 10004 United States