Remote Customer Service for Weebly.com Weebly, Inc.
Are you passionate about buidling websites and helping others succeed? We are looking for a qualified individual to telecommute / work remotely as a member of the Weebly.com Customer Success team.
Your primary responsibility will be to provide chat and email-based replies to customers who are trying to build their own website with our DIY site editor. Your writing style must be crisp, clear and professional. You will draw on your previous customer support and/or website building experience to assist Weebly customers build the website of their dreams.
This is a part-time position, expected to require 25-35 hours of time per week. The actual hours worked are flexible and depend on the volume of customer support requests we receive.
Compensation is $17 / hour.
NOTE: Although this is a work-from-home role, candidates must be willing to travel to San Francisco for intitial week of training and once or twice a year ongoing.
Website Industry Experience (HTML, CSS, Domains, Email, Ecommerce)
Passionate about helping people
Sense of humor
Creative problem solving
Strong keyboarding skills ? at least 60wpm
Own a reasonably powerful computer with large monitors (dual monitors recommended for efficiency)
Reliable, high-speed internet access
We are a small, fun and agile team, and your opinions on new product & marketing ideas for Weebly will be valued by the whole team. Your work to ensure customer satisfaction will directly impact millions of people.
Weebly is a simple, free and easy to use service that allows anyone to create their own website, blog, store or online presence in minutes. In October, over 30 million people visited a Weebly website, and we currently have over 5 million registered users and are growing rapidly.
Weebly launched in November 2006. Since then, we have been covered by:
Time (50 best websites of 2007)
The Wall Street Journal
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