Repair Technician York Telecom
THIS JOB HAS EXPIRED % of Travel Required : None
Job Type : Full Time
Shift/Hours : First Shift (Day)
Career Level : Experienced (Non-Manager)
Education : High School or equivalent
Skill : Information Technology -> Software Installation/Configuration, User Support Skills
Category : AV Technology
Job Description :
At Yorktel we don?t make video, we make video work. We design, integrate and manage world-class video solutions that enable visual communications ? anytime, anywhere, anyway. From video conferencing to streaming video, media services to digital signage, Yorktel makes video work ? for you.Our philosophy is clear: Simplify. Innovate. Connect.
We are currently seeking a Repair Technician that wil be responsible to assemble, install, test, commission and repair complex audiovisual, video-conference, digital media, broadcast and related network systems. The Repair Technician is responsible for meeting project commitments from a technical standpoint.
This position will also have the responsibility and authority to provide total clients satisfaction in the Fabrication team within the scope of Yorktel?s policies and procedures. Resolution of issues to intermediate level of escalation within Yorktel guidelines of established policies and procedures. This position will work with the Fabrication Team Lead to prioritize work load to meet the needs of the client.
This position regularly communicates to internal and external customers to achieve a mutually desirable outcome. This position will trouble shoot issues, make recommendations to internal parties and customers in regard to concerns or issues, and ensure resolution of any problems working closely in conjunction with assigned projects. This position will regularly communicate answers to complex questions and respond to detailed inquiries about fabrication issues This position handles and is expected to protect all internal and external confidential information and must utilize discretion and judgment based on company policies and procedures.
Proper repair of connectors and terminations, which includes both soldering and crimping skills.
Proper repair/ set-up, calibration and operation of DSP-based audiovisual components and AV control systems.
Load PSR files and control system program files and also perform some basic changes under the direct guidance and support of an Audio Engineer and Control System Programmer.
Be able to perform replacement and configuration of systems such as VTC (Polycom and Tandberg), Distance Learning devices (One Touch and Helius Site Controllers), DRAP, and other higher level technical components in the field, for maintenance services, when required.
Guidance will be provided by the staff at the Customer Service Center and/or related Help Desk
Perform work under the direction of the Project Manager and/or Integration Manager, as well as demonstrating individual initiative to perform work as required.
May be responsible for leading efforts for lower complex integration efforts.
Ensure ?red line? drawings are completed and returned for As Built status when leading an integration project.
Ability to work with all levels of management and employees
Excellent problem solving skills
Self-motivated with strong initiative
Results oriented Willingness to learn and progress.
Knowledge of and adherence to Yorktel policies and proceduresO
Other duties as Assigned.
Job Requirements :
Experience in the following areas is required:
Audio Visual Solutions including Videoconferencing, Multimedia, Distance Learning, Facility coordination or Networking systems.
Extensive use of business computer systems including Microsoft Office applications such as MS Word, Excel, Outlook and MS Project
Complex knowledge of audio/visual equipment including various software and hardware and electrical applications associated with video conferencing
Working knowledge of DSP devices ? Clear One / Vortex / Biamp ? would be desirable but not necessary.
Working knowledge of Control Systems ? AMX / Crestron ? would be desirable but not necessary.
CTS certification required desired
Additional Skills and Qualifications:
Excellent written/verbal communication skills to effectively communicate at all levels with clients and Yorktel
Ability to develop business relationships to accomplish organizational goals
Strong customer orientation and ability to interface with VP level management in customer environments
Experience developing and implementing improvement and change programs/processes
Experience of managing third party suppliers
May require occasional lifting (up to 50 lbs)
Requires extensive sitting, standing and walking
Domestic travel requiring multi-night stays within and at times outside the local work area
Valid passport; International travel may be required
Valid U.S. driver?s license
Must be willing to complete background checks and drug tests as required by current or future contracts
Must be willing to apply for security clearances, Suitability, and other related clearances to be able to work at certain customer locations
Join us and you will enjoy an excellent salary and benefits package, including 401k and Flex 125 plans.It is our policy to employ qualified persons without regard for race, creed, color, national origin, nationality, ancestry, age, sex, marital or domestic partnership status, sexual orientation or disability. Individuals are considered for employment, promotion, or training solely on their ability to perform the essential functions of the position. Minorities and women are encouraged to apply.
Note to 3rd party agencies and search firms:
Thank you for your interest in Yorktel. It is our practice to recruit and fill career opportunities through the Human Resources, Corporate Recruiting organization. We ask that you not submit candidates for consideration to us without receiving a formal written request from our Corporate Recruiting organization to do so. All resumes submitted; (with or without use of your agency access credentials) will be deemed unsolicited and as such will not be eligible for placement fees. Thank you and we appreciate your cooperation.
Offer Relocation : No
||81 Corbett Way |
Eatontown, NJ 07724
THIS JOB HAS EXPIRED