REPORT WRITER CLIENT SUPPORT SPECIALIST MEDITECH
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Provide support for our Health Care Information System; work closely with customers, including hospital information system staff, data analysts, consultants, and C-level staff; qualified candidates will be required to conduct a presentation for the hiring management team.
Description
As a member of our Client Services & Implementation group, your job would involve:
Troubleshooting and researching customer report problems as well as data mining to find information for customers
Writing programming code in MEDITECH's proprietary language
Training customers on the use of MEDITECH's internal reporting tool, as well as working with customers via phone and eMail to help resolve issues
Working on various group projects
Traveling 10-15% of the time
Some of the Unique Opportunities You'll Receive:
Extensive Benefits package including a remarkable 90% company-paid health and dental insurance
Long term stability and growth with no layoffs
In-house training and education sessions, including technical, management, and soft skill development
Advancement potential, as we only promote from within
A beautiful and open office environment, featuring local art
Opportunities to learn and work with cutting-edge technologies
Requirements
Experience or exposure working with personal computers, troubleshooting, researching, and solving software related issues
Bachelors Degree preferred; Degrees in Economics, Math, and Music have traditionally excelled in the role
Prior customer service experience
Exceptional written and verbal communication skills
Strong analytical and problem solving skills
Exceptional project management and organizational skills
Ability to work well independently and as part of a team
Strong interpersonal and presentation skills
Ability to multitask in a fast-paced environment
This opportunity is available at our following location(s):
MA:Framingham, Norwood,
MEDITECH
MEDITECH develops cutting-edge software for Health Care Organizations worldwide. Help build new software technologies solutions and build a career that's right for you! Learn more about us on our website.
| Location: |
Westwood, MA
United States
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