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Resource Manager - Epic Vitalize Consulting Solutions
THIS JOB HAS EXPIRED
DESCRIPTIONVitalize Consulting Solutions, Inc. (VCS), an SAIC company, provides a wide variety of clinical, business and IT solutions for healthcare enterprises across the country. Our comprehensive range of programs and services includes system implementation and optimization, custom reporting, technology and integration solutions, education and training for Ambulatory, Epic, Allscripts, Siemens, Cerner, MEDITECH and McKesson solutions. Our project management portfolio not only includes PMP certified healthcare professionals but also a robust web-based implementation methodology toolset.
Senior Management at VCS each brings an average of over 25 years of practical healthcare and IT experience to add to the total delivery package. The key to our profitable growth is our integrity, knowledge and belief that if VCS provides a positive environment in which our over 550 employees can contribute and grow and that the quality of work delivered to our customers will exceed their expectations.
Our consultants, most with certifications, professional clinical backgrounds and advanced degrees bring hundreds of years of healthcare industry experience to the table with an average of over 15 years in their respective practice specialty. Experience makes us uniquely aware of the human dynamics of each project.
We have an outstanding culture and stay true to our mission and values, as seen on our website. Opportunities exist for career growth in our professional, flexible and fun office environment. We have new hire orientation, performance management process, employee satisfaction survey and much more. We are all very passionate about what we do and it shows across all departments and positions.
The Resource Manager (RM) is uniquely qualified based on their background to coach, mentor and direct individuals and groups of consultants in all matters consistent with VCS? core values and guidelines. The RM is responsible for developing and maintaining the appropriate level of personal connection with each consultant. Moreover, as a career advisor to their team, they are responsible for assistance with issue resolution, professional development planning, and quality of performance.
Qualifications
Minimum of three years working as a healthcare IT consultant/manager or working for a healthcare IT vendor
Minimum of three years leading and/or managing people
Ability to travel as required to meet with employees, clients and to attend other company-related events.
Organizational Focus
Approval and System Process Responsibilities
- Consider requests for laptop software/hardware upgrades taking into account business need and budget
- Review consultants? status reports to include issue escalation and resolution
- Responsible for the accuracy of the Consultant Schedule including approved vacation and training time
- Responsible for the accuracy of the Practice Dashboard
- Perform Subcontractor Orientation
VCS Policy/Procedures
- Provide continued orientation/communications to consultants for all policy/procedures
Maintain communication with assigned team members as directed by communication guidelines
Provide assistance with time/expense report review including compliance and clarification of any questions related to billable or paid time off policies
Ensure consultant resume updates are current per the policy with support from Human Resources
Participate in the creation of marketing collateral including idea development and first round editing for relevance
Career Development Focus
Complete and conduct performance evaluations in conjunction with Practice Director
Review and recommend promotion applications
Coaching and counseling of consultants related to performance, career initiatives, goals, and project related functions
Engagement/Client Focus
Coach consultants in interviewing techniques and telephonic skills/manners
Prepare consultants before client interviews so that they understand the scope of the project and how their experience relates to the engagement
Participate in sales process to include recommendations for resource needs related to RFP response development and client requests for resources
Prepare and distribute Assignment Quality Assessments (AQAs) to client with tracking assistance from CSG
Collaborate in developing marketing and profitability strategies for the organization
Communication Skills
Consistent and effective communication with internal and external executives, clients, and management
Excel in presenting complex information and data in simple terms
Demonstrate sound negotiating skills
Interact well across many styles and corporate cultures
Creativity and Innovation Skills
Be a role model for consultants
Manage consultant and client expectations
Display enthusiasm for business and technical improvement for both VCS and clients
Flexibility
Be passionate in pursuit of business or technical excellence
Create clarity of purpose in ambiguity
Think strategically, balance long and short-term priorities
Work effectively over a wide range of activities
Be change-oriented and introduce certainties in times of change
Leadership Skills
Inspire many people to believe in themselves
Develop and share a vision for the work at hand, communicating it in a way that invites contribution from others
Be an astute judge of an individual's motivators and abilities to contribute
Provide strong leadership and support to project
Manage through key staff changes
Lead others to produce client solutions
Achieve success through others, balancing personal and team priorities
Leverage
Review articles and white papers for publication in national journals and periodicals
Maximize retention within the team
Consistently leverage business through superior delivery skills, good client relations, and subject matter expertise
Recognized beyond the practice team for expertise in their selected discipline
Relationship Management
Motivate team to exert the effort necessary to attain organizational goals
Be politically astute
Develop and maintain strong networks and partnerships with clients and consultants
Relate business needs and technical options
Encourage contributions from others
Ensure client and employee satisfaction
Play a lead role in influencing employee expectations in their area of responsibility and beyond and negotiate employee acceptance of deliverables
| Location: | 500 North Walnut Road Kennett Square, PA 19348 United States |
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THIS JOB HAS EXPIRED
Vitalize Consulting Solutions
Investors: SV Life SciencesAll Jobs: at Vitalize Consulting Solutions
| Web Site: | www.getvitalized.com |
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| Headquarters: | 500 North Walnut Road Kennett Square, PA 19348 United States |
| Industry: | IT Services |
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