Retail Channel Manager Retail Solutions, Inc.
About Retail Solutions, Inc (RSi)
Retail Solutions develops and delivers a comprehensive suite of award-winning software-as-a-service (SaaS) solutions that turn Retailer ?downstream data?, such as point-of-sale (POS), supply chain, merchandiser feedback and category data, into actionable visibility into the store and onto the shelf for their suppliers.
Retail Solutions, the largest and fastest-growing company in the Retail Execution Management field, has more experience with processing customer-specific retailer data than any other company. Retailers and consumer product goods (CPG) companies trust Retail Solutions to grow sales, reduce out-of-stocks, improve promotion execution and effectiveness, maximize retail operation productivity and foster collaborative relationships in the retail industry to improve product availability for the end-consumer.
Retail Solutions serves more than 300 CPG Companies, including nine of the top ten global consumer goods companies, and processes data from more than 30 leading retailers in the Americas and Europe.
Retail Solutions is headquartered in Mountain View, CA and has offices in Cranston, RI, Bentonville, AR, Richmond UK, Paris, France, Munich Germany and Shanghai, China.
Retail Channel Manager Job Description
The Retail Channel Manager is the business owner of a select retailer channel (in this case Delhaize America) responsible for driving revenue growth through the delivery of ROI services with high levels of customer and retailer satisfaction. This position is similar to that of a General Manager and is highly visible to all members of RSi?s executive staff.
Oversee RSi?s relationship with Delhaize America and work to continuously develop the relationship, and demonstrate the benefits of expanded data streams and programs through demonstration of value and thought-leadership. Drive collaborative business processes between the retailer and suppliers for sustained ROI.
Direct sales and marketing coordination and support for the retailer channel ? work in close collaboration with Delhaize America to onboard more suppliers to the joint Delhaize America / Retail Solutions programs; actively support the sales and marketing functions within Retail Solutions to promote the program to Delhaize America supplier community.
Sponsor and drive new offers and capabilities in support of the Delhaize America channel as well as any partnerships specific to the channel.
Responsible for service delivery to Delhaize America suppliers (RSi?s customers) as well as cultivating relationships for farming / up-sell opportunities.
Manage customer expectations and RSi deliverables while maintaining the continuously high customer satisfaction that RSi is known for.
Owner of best practices & use cases for RSi applications & services in support of Delhaize America suppliers.
Provides input, high level requirements and desired priorities to Product Management.
Skills and Experience Required:
Master?s Degree with 4+ years relevant experience in supply chain, operations, category management or related areas in the consumer products and/or retail industries
Excellent people skills and ability to build strong relationships with paying customers at all levels of an organization (up to senior management)
Excellent oral and written communication skills
Strong presentation skills, particularly with customers or prospects present
Strong analytical and data analysis skills demonstrated by experience and references
Experience managing analysts and/or consultants as direct reports
Proven program management skills: conceptualizing, planning, estimating and executing
Proven track record of delivering high-quality results in a timely manner
Software skills such as Excel (required), Access, VBA, SQL, etc. are desirable
Working knowledge of enterprise software applications and services designed for the retail and consumer goods industries is highly valued (e.g., SAP, Retek, Nielsen, IRI)
Prior work experience at a retailer or on a vendor team in Category Management or Supply Chain highly desirable.
Growth opportunities abound in this rapidly-growing, fast-paced and innovative company. A successful individual may have the opportunity to oversee additional channel relationships & businesses and/or manage an industry segment.
This job opportunity requires up to 25% travel and will be located in Charlotte / Salisbury, North Carolina.
||Charlotte, NC |