Austin Categories:
Risk Manager Volusion
THIS JOB HAS EXPIRED
Volusion is a one-stop shop for all things ecommerce. We?re also a pretty great place to work. Based in Austin, TX, we?re currently serving 40,000+ customers and have big plans for the future. Being an industry leader isn?t easy,but we know how to make it fun. Equipped with our flip flops, free snacks and Nerf guns, we?re leaving our competition in the dust. All we need now is you!SUMMARY:
Volusion is creating a risk department and seeking a Risk Manager to expand our existing merchant services division. We are seeking an exceptionally sharp and diplomatic candidate with excellent knowledge of merchant risk assessment.
ESSENTIAL DUTIES/RESPONSIBILITIES:
Help determine Volusion?s appropriate risk policy and execute to the approved policy
Create an risk assessment process for new and existing merchant accounts
Investigate, create, implement and validate various risk segmentation strategies
Recruit, train, and manage a team of risk personnel
Provide analytical leadership on merchant portfolio decision
Analyze a wide variety of business types in multiple credit card processing environments, both card-present and non-card-present such as mail-order or internet applicants and/or restricted merchant types where risk is higher (experience with card-not-present merchants is required)
Monitor merchant deposits and ensure merchant activities are in compliance with the merchant agreement
Make real-time funding decisions with documentation as to why decision was made
Verify analyst decision and approve funding decisions
Timely placement of flagged accounts on reserve to mitigate losses
Create a collections process to collect any losses experienced by portfolio
Investigate suspected fraud activity and merchant bankruptcy cases
Identify and report fraud trends; Assess fraud and credit risk exposure
Close and deactivate merchants that are in violation of their merchant agreements.
Maintain and monitor the portfolio of merchants through monthly reports and evaluate/manage risk to identify suspicious merchant activity and mitigate fraudulent behavior and charges
Actively monitor account base for compliance including, but not limited to: excessive charge backs, MATCH, documentation and PCI compliance
Perform annual audit of merchant portfolio and monthly reporting
Validate any unusual transaction with the card issuing bank.
Undertake appropriate investigative efforts to help detect fraud and risk , including high-value and suspicious transactions
Monitor average ticket/volume, chargeback ratios, authorizations and refunds
Speak directly to merchants in regards to risk restrictions
SKILLS/QUALIFICATIONS:
Minimum 5 years experience in an risk environment, direct experience in credit card processing required
Direct experience with Global Payments and First Data credit/risk/underwriting systems considered a plus
Experience creating and implementing process workflows
Excellent organizational skills
Excellent analytical skills
Excellent oral and written communication skills
Extensive experience reviewing and analyzing individual and company financial data
Must be a team-oriented individual with willingness to work with all levels of staff & customers (not exclusively high level applicants) with a positive attitude and willingness to assist in training and development of new underwriters
EDUCATION REQUIREMENTS:
Bachelors degree required, MBA considered a plus
| Location: | Austin, TX United States |
|---|
THIS JOB HAS EXPIRED
Volusion
Self FundedAll Jobs: at Volusion
| Web Site: | www.volusion.com |
|---|---|
| Headquarters: | 00000 United States |
Support Volusion with Social Media services
Find more Risk Manager jobs
