RMA Administrator Vidyo
We are seeking a full-time RMA Administrator to support our Production team at our corporate office located in Hackensack, NJ!
Responsibilities include, but are not limited to:
Process equipment returns via our information system
Perform computer repairs such as swapping memory, video graphic cards, motherboards, etc.
Perform inventory cycle counts, investigate discrepancies and adjust any errors.
Properly organize storage space to ensure all material is readily accessible, countable, and identifiable
Issue system licenses via our license key generator
Prepare and distribute CRM system reports
Comply with safety and operating procedures
2+ years of relevant experience, including some computer assembly experience
Basic PC skills, including proficiency in ERP system
Associate?s degree in computer technology or related field is preferred
Ability to work additional time as business needs require
Ability to lift, move, handle up to 40lbs on a regular, consistent basis
Prior experience working in a repair depot facility
Working knowledge of Microsoft Great Plains ERP system
Strong, relatable verbal and written communication skills.
Ability to solve problems and make sound decisions.
Reliable work ethic with a need for achievement.
Ability to multi-task in a fast-paced while maintaining attention to detail.
||433 Hackensack Avenue |
Hackensack, NJ 07601