Sales Director Knowlagent
THIS JOB HAS EXPIRED Reports To: SVP- Sales
Knowlagent, Inc. provides the only call center software that increases agent utilization by delivering shrinkage activities during idle time, creating active wait time. By automating traditional call center management processes, Knowlagent?s solutions enable customers to not only hire the right agents, but onboard them quickly via training at the desk top, and then continuously improve their performance by pushing training, coaching, and communications when call volumes are low. Knowlagent?s solutions are on-demand, easy to use and require no capital expenditures. Every day over 300,000 call center agents globally use Knowlagent?s RightTime solution.
The Sales Director will be responsible for attaining sales quota in a defined territory; including prospecting and selling into new accounts and existing customers. We are looking for a motivated, self-initiated individual with a proven track record in enterprise or hosted software sales in a B2B environment who can successfully develop and manage their pipeline, resulting in achievement of assigned targets.
? Achieve or exceed defined quarterly and annual quota targets
? Develop, maintain, and document pipeline to support quota attainment in company CRM system (SalesForce)
? Qualify opportunities and sell the company?s products and services
? Provide ongoing product demonstrations as required
? Travel across North America required as necessary, typically 2-5 trips per month
? Demonstrates the ability to manage each stage of a complex sale
? Demonstrates integrity, builds trust, service-oriented, and upholds Company Core Values
? Relationship building skills that support traversing an organization and working with multiple stakeholders
? Exhibits a sense of urgency and utilizes proven processes to execute strategies and achieve goals
? Highly-motivated, driven to succeed
? Skilled in time management
? Ability to present and explain the technical capabilities with minimal support, such as a sales engineer
? Disciplined approach that leverages tools such as SalesForce to manage an active pipeline of 30+ accounts with 4 ? 10 more critical stakeholders
? Patience and tenacity to enthusiastically persist through the complexities of a 9 month or longer sales cycle
? 5+ years of sales experience in the software industry; with a portion of SaaS / On Demand solutions required.
? Experience includes selling software solutions to large and complex organizations; i.e. Fortune 1000 companies.
? Strong understanding of customer and market dynamics and requirements.
? Proven ability to achieve and exceed sales quotas.
? Demonstrated history of significant sales objective over-achievement.
? Consistent success with demonstrated sales process.
? Progressive growth with, and loyalty to, previous employers.
? A fundamental understanding Call Center operations and technologies, such as workforce management, phone switch, quality monitoring, etc?
Knowlagent is a market leader and provides a competitive base salary and benefits package. Incentive compensation is
based solely on achievement of sales goals, and is not capped.
||11800 Amberpark Drive |
Alpharetta, GA 30004
THIS JOB HAS EXPIRED