Sales Director, Middle Market TOA Technologies
TOA Technologies is the leading provider of Cloud-based mobile workforce management applications for large enterprises. Its patented platform improves customer service while dramatically reducing operational costs and providing immediate return on investment. As the industry's only solution using predictive, time-based analytics and performance pattern recognition, TOA reduces customer wait times while increasing field workforce efficiency. TOA automates Time of Arrival communications across multiple channels to proactively keep customers apprised of their appointment status. It delivers unparalleled cost savings by providing on-demand tools for real-time planning, routing, dispatching and tracking of workers in the field. TOA's system deploys quickly, is highly configurable and is easily integrated with existing CRM solutions.
TOA Technologies has been recognized by Gartner analysts as a visionary company for the past three years running, based largely on the company?s completeness of vision. The innovative nature of our ETAdirect mobile workforce management software has been recognized by customers, analysts and investors because of its ability to streamline the mobile workforce environment and enhance the customer experience. No other mobile workforce management solution in the market enables real-time predictive communications between companies, their field employees, and their customers.
Like ETAdirect Enterprise, TOA's flagship product, ETAdirect Professional goes beyond mere automation and delivers true optimization to field service management. Drawing on years of experience with a variety of mobile workforces in a range of industries, TOA's software engineers have created a solution that deploys in as little as four weeks.
No other system can deliver a higher ROI with greater certainty on a faster schedule.
Route hundreds or thousands of jobs in minutes, choosing from three pre-configured plans based on the industry's best practices
Find efficiencies that save up to $10,000 per service vehicle per year
Meet predicted windows for arrival with 96 percent reliability
ETAdirect Professional offers easy-to-install, easy-to-use optimization for expanding workforces or for large enterprises with urgent, deadline-driven projects. Discover how TOA's solutions can address your business priorities.
By offering multiple - best of breed solutions for mobile workforce management that?s focused on customer care, TOA provides companies worldwide with a robust, modular platform for enhanced service and goods delivery. TOA?s natively integrated products and web-based delivery model allow clients to immediately reap benefits from reduced costs, increased revenue generation capacity and improved customer satisfaction. TOA focuses on the most valuable asset every company has - its customers - by vastly enhancing the customer experience through predictive technology.
TOA's mobile workforce management solution is deployed at leading companies worldwide in a range of industries, including Cable and Broadband, Telecommunications, Retail, Utilities and Home Services.
TOA Technologies is headquartered in Cleveland, Ohio, with offices in the United States, Europe and Latin America.
TOA is time-based
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