Sales Engineer Retail Solutions, Inc.
About Retail Solutions, Inc (RSi)
Retail Solutions develops and delivers a comprehensive suite of award-winning software-as-a-service (SaaS) solutions that turn Retailer ?downstream data?, such as point-of-sale (POS), supply chain, merchandiser feedback and category data, into actionable visibility into the store and onto the shelf for their suppliers.
Retail Solutions, the largest and fastest-growing company in the Retail Execution Management field, has more experience with processing customer-specific retailer data than any other company. Retailers and consumer product goods (CPG) companies trust Retail Solutions to grow sales, reduce out-of-stocks, improve promotion execution and effectiveness, maximize retail operation productivity and foster collaborative relationships in the retail industry to improve product availability for the end-consumer.
Retail Solutions serves more than 300 CPG Companies, including nine of the top ten global consumer goods companies, and processes data from more than 30 leading retailers in the Americas and Europe.
Retail Solutions is headquartered in Mountain View, CA and has offices in Providence, RI, Bentonville, AR, Paris, France, Shanghai, China and London, United Kingdom.
Sales Engineer Job Description
The Sales Engineer is responsible for leading RSi?s efforts in helping our customers drive value from leveraging our solutions and measuring quantifiable ROI results to encourage additional sales opportunities. These are primarily related to deriving innovative ways to look at retail data, out-of-stock reduction, and improved promotion execution. These highly visible projects are typically sponsored by Vice Presidents at the world?s very largest consumer products manufacturers and often involve collaborative work with their retail partners.
Lead collaborative projects with key customers using RSi software and analytical techniques to quantify the extent of lost sales due to out-of-stocks and/or poor promotion execution along with measures of their primary failure modes and root causes
Perform business process mapping that will scientifically demonstrate ROI to the customer which provides a platform for an expanded relationship with the customer
Capture feedback from customer engagements to continuously improve RSi?s service offerings and drive requirements definition for enhancing RSi?s analytic applications
Represent RSi at pre-sales opportunities and marketing events
Skills and Experience Required:
Bachelor?s Degree (Master?s preferred) with 4+ years of relevant supply chain, operations, category management or related experience (preferably in the consumer products or retail industries)
Strong analytical and data analysis skills demonstrated by experience and references; experience developing data-driven analytical models of various operations / policies
Proficiency in Excel or other data analysis / mining software is a must (SQL desired)
Solid understanding of forecasting and replenishment policies and practices
Proven project management skills: conceptualizing, planning, estimating and executing
Excellent oral and written communication skills
Strong customer presentation skills
Excellent people skills and ability to build strong relationships with paying customers
Proven track record of delivering high-quality results in a timely manner
Additional software skills such as SQL queries, Java, OLAP, VBA, Monte Carlo Simulation, SAS, Matlab, etc. are highly valued
Working knowledge of related enterprise software applications (e.g., Inforem, SAP, Retail Link, Retek, etc.) is highly valued
Experience working with retail point-of-sale and syndicated data (e.g., Nielsen & IRI) is highly valued
Growth opportunities abound in this rapidly-growing, fast-paced and innovative company. A successful individual may have the opportunity to fully manage key customer relationships, lead a service offering, manage an industry segment, and/or take on product management responsibilities for RSi applications.
||Mountain View, CA |