Sales Engineer ON24
The Sales Engineer is responsible for providing technical support to sales representatives in the office and in the field.
Reports to: Director, Sales Engineering
Organizational Unit: Sales
Write technical responses to RFPs, RFIs, and prospect questionnaires. Handle online and face-to-face presentations as required.
Run in-depth product demonstrations for all ON24 products and services.
Provide the primary point for on-going enablement and training for sales representatives.
Manage proof-of-concepts and provide training for prospects/clients evaluating ON24?s webcasting platform.
Work with sales to scope complex and strategic sales opportunities.
Effectively gather prospect and customer technical requirements and communicate back to product development and engineering.
Provide technical account management assistance to sales and account managers as needed to help up sell/cross-sell new products and services to existing clients.
Assist with prototyping, webcast interface design, and webcast management work as required. Work closely with ON24?s Professional Services organization.
Assist product development and engineering groups with product requirements definition, beta test programs, and other tasks as needed.
5+ years in pre-sales/solutions engineering.
Technical Account Management/Sales Experience a plus.
A BA/BS degree, or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.
Excellent at working with wide spectrum of clients and prospects: C-level executives, marketing managers, and IT professionals.
Excellent oral/written communication and presentation skills.
Must be comfortable working in a fast paced, deadline driven environment with changing needs and requirements.
Conversant in network protocols (TCP/IP, UDP, etc).
Familiarity with streaming media protocols, audio/video encoding applications, content delivery networks (CDNs), and signal acquisition methodologies, is a strong plus.
Experience working for an ASP is highly desired.
||799 Market |
San Francisco, CA 94103