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Sales Engineer Peak 10
THIS JOB HAS EXPIRED
General Description:The Sales Engineer is responsible for supporting market sales teams in acquiring new business. The SE will work closely with sales representatives, customers and prospects in providing technical guidance and developing solutions to customer?s problems. Support will include: discovery and definition of customer requirements, design and pricing of customer application solutions, assisting in customer presentations, approving all contracted sales from a design and engineering standpoint, interfacing with local and central service delivery and operations personnel to ensure a smooth hand off of all sales orders. The SE will support Peak 10?s solution selling methodology as the subject matter expert.
Key Responsibilities:
Pre-Sales Engineering
? Technical leadership with customers and prospects for pre-sales engineering
? Discovery of customers critical business issues and requirements
? Solution design to meet customer requirements
? Participate in and assist with sales process and closure (solution selling)
? Assist in customer presentations
? Ensure accurate pricing of complex sales proposals and assist in RFP responses
? Coordinate additional support as necessary for sales opportunities
? Participate in Solution selling and understand your role
Service Delivery and Customer Experience
? On-boarding and smooth transition from sales
? Quality assurance for solutions delivered
? Assist with backlog management
? Responsible for customer implementations/provisioning
? Build strong customer relationships and responsible for customer satisfaction
Technical Leadership
? Interface with local and central Managed Services, Operations, Marketing, Support and Service Delivery organizations
? Industry awareness ? continually seek industry and market information to provide Peak 10 with the information necessary for successful business development
? Provide ongoing training to Peak 10?s sales organization
? Recommend services and pricing improvements with all Peak 10 services
? Act as a liaison with local partners to enhance Peak 10?s solution and service delivery
? Training/mentoring ? promote the professional growth of the team
? Ensure Peak 10 visibility to the local and regional market/community
? Others responsibilities as assigned by your supervisor.
Requirements:
Education
? Bachelor?s Degree preferred
Knowledge, Skills and Key Leadership Characteristics
? Complex I/T Sales Engineering experience
? Ability to call on C-Level Executives and Engineers
? Proven track record
? Passion and Persuasion
? Problem solver and self-motivated
? Integrity
? At least 3 years technical experience
? Customer support experience
? Excellent writing skills/communicator
? Sense of urgency
? Positive ?can-do? attitude
? Professional
| Location: | South Florida United States |
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THIS JOB HAS EXPIRED
Peak 10
Investors: Frontier CapitalAll Jobs: at Peak 10
| Web Site: | www.peak-10.com |
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| Headquarters: | 8910 Lenox Pointe Drive Suite A Charlotte, NC 28273 United States |
| Industry: | IT Services |
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