Sales Engineering, System Architect Omneon, Inc.

Responsibilities include:
• The Sales Engineer or System Architect's primarily role is to be a technical evangelist for Harmonic's solutions â€" influencing and advising the technical decision makers within strategic accounts in our target markets. Primary customers are broadcast television networks, content owners and aggregators (cable, terrestrial, satellite, telco, OTT - mobile and internet), tv/movie studios, high-end enterprise video studios.
• Work closely with account executives to present and sell Harmonic's solutions through every aspect of the sales cycle â€" presentations, hands-on demonstrations, RFI/RFP responses, design and architecture, bill of material and pricing.
• Understand the customer's requirements and describe how the Harmonic solution will fit.
• Technical leader on the pre-sales engineering team. Provide mentoring and training to other team members.
• Assist customers in pilots, beta testing, and deployments. Involve additional engineering resources where necessary for custom development needs.
• Effectively communicate product requirements from the field back into engineering and product marketing.
• Develop customer centric solutions based on the existing environment and specific needs of the customer.
• 30%-50% travel in North America
Required Skills:
• Strong focus on generating revenue and high customer satisfaction.
• Exceptional time management and organization, and the ability to manage a predefined project or process requiring the participation and assistance of individuals from multiple functional areas
• Confident and energetic; professional and team-oriented sales approach
• Excellent presentation skills, and written and oral communications ability
• Excellent listening skills. The ability to understand the business needs of prospects/customers and to explain how our solution can meet their needs.
Qualifications:
• BS/MS in Computer Science, Engineering, or related field
• 5+ years of Sales Engineering and/or System Engineering
• Experience selling media complex video solutions to our target market.
• Knowledge of linear and non-linear (i.e. file-based) workflows, live and offline transcoding, editing, graphics, Asset and Content Management Systems.
o Expertise needs to include
? Rhozet Carbon technology or similar transcoding solution
? Omneon ingest/playout server technologies for broadcast solutions
? Digital video contribution/distribution solutions
• Understanding of enterprise, internet and web technologies (Wide Area Networking, Web servers, Databases, HTML, Software Deployment best practices, etc.)
• Video Technology experience â€" Baseband video, MPEG/H.264 Compression, Content Management Systems, streaming protocols
• Expertise with Windows, Linux, and Mac environments
• Understanding of CDNs, caching solutions, network protocols.
• Experience with Perl, shell scripts, Java, and JavaScript
• Excellent written and oral communication skills
• Demonstrated ability to rapidly learn new tools and technologies
Harmonic is an equal opportunity employer.

Location:	San Jose, CA United States