Sales Operations Analyst - Business Systems LivingSocial
THIS JOB HAS EXPIRED LivingSocial is the local marketplace to buy and share the best things to do in your city. We help local businesses grow by introducing them to high-quality new customers and give merchants the tools to make our members their regulars. Based in Washington, DC, we have more than 70 million members around the world.
We?re looking for a skilled and dynamic professional to serve as the liaison between our global sales teams and our CRM/Salesforce.com solution. Our global sales teams rely on Salesforce.com to drive revenue, build and maintain customer relationships, and facilitate the delivery of our Daily Deal product to our worldwide consumer base. As part of our Sales Operations Team, the Business Systems Analyst will conduct database administration, user on-boarding/management, and technical troubleshooting to ensure our CRM solution operates at peak efficiency.
It?s a big job, and an important one to LivingSocial. We?re not saying it?s going to be easy. But if you are eager to work with a rapidly growing global sales force while having a major impact on one of the most exciting companies on the planet, this position just might be perfect for you.
Drive functional and usability enhancements in global Salesforce.com (SFDC) instance
Serve as a subject matter expert concerning all systems, tools, reporting and data in support of a rapidly growing global sales organization
Seamlessly traverse across functions as an internal global ambassador of the sales team
Project/Program manage roll out of new features and functions within SFDC ensuring global alignment with exceptional planning and communications
Serve as the liaison between on-boarding, training, sales support and technology teams for all matters related to the operations of SFDC
Gather functional business requirements from across the sales organization to develop business requirements documentation
Develop reports/dashboards for critical business metrics
2-4 years professional experience supporting sales or customer service operations in a Salesforce.com environment
Experience in all administrative aspects of Salesforce.com user support such as assigning appropriate levels and permissions, create/modify/delete user accounts, and custom reporting
Ability to quickly asses user issues, troubleshoot/resolve issues, or escalate as necessary
Extraordinary interpersonal skills, and ability to interact with Sales, Operations, and Engineering teams
Proactive problem solver with proven track record for improving CRM solutions in a fast paced environment
Bonus points for SFDC certification
Competitive Base Salary
Opportunity to work with committed, talented people with a great sense of humor
LivingSocial appreciates your interest in our company as a place of employment. It is the policy of LivingSocial to provide equal opportunity for employment to all qualified employees and applicants, regardless of race, religion, religious affiliation, ancestry, citizenship status, marital status, familial status, sexual orientation, color, creed, national origin, sex, age, disability or veteran status. This policy applies to all areas of employment including recruitment, placement, training, transfer, promotion, termination, pay, and other forms of compensation and benefits. The company will comply with its legal obligation to provide reasonable accommodations to qualified individuals with disabilities.
||1445 New York Ave. NW |
Washington, DC 20005
THIS JOB HAS EXPIRED
LivingSocial is redefining localized online advertising and social commerce, while building a great company and having a blast along the way. The explosive growth and potential of LivingSocial has been recognized by both new and traditional media - from the Wall Street Journal to Facebook's CEO. To help fuel our growth, LivingSocial has secured over 49 million in funding this year from some of the most prominent venture capital companies in the nation.
20 - 50M RaisedInvestors: Grotech Ventures
, IVP-Institutional Venture Partners
, U.S. Venture Partners All Jobs: at LivingSocial
|Headquarters:||1445 New York Ave. NW|
Washington, DC 20005
|Industry:||Consumer Products and Services|
|Company Profile:||LivingSocial is the local marketplace to buy and share the best things to do in your city.
With unique and diverse offerings each day, we inspire members to discover everything from weekend excursions to one-of-a kind events and experiences to exclusive gourmet dinners to family aquarium outings and more.
We help local businesses grow by introducing them to high-quality new customers and give merchants the tools to make our members their regulars.
Based in Washington, DC, we have more than 70 million members around the world.|
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