Sales Operations - Jr. Salesforce Admin GramercyOne
THIS JOB HAS EXPIRED Booker is one of the fastest growing startups in New York City, complete with an amazing product and team of Bookers (team members) that bring a combination of zany energy and relentless focus on transforming how local services are managed by businesses and discovered by consumers.
Life in the Booker Lane
We are expanding quickly to help millions of service businesses around the globe run and grow successfully in today?s competitive market. To help fuel our continued growth, we recently raised a $15M round of financing lead by Steve Case?s (founder of AOL) Revolution Ventures. Since then, we are proud to have tripled our team to 165+ Bookers and doubled our customer base to 5,000 businesses in just the last 12 months. We also expanded our California office and moved into our snazzy new headquarters in lower Manhattan?two floors and 30,000 sq. ft. of Bookers working and playing hard with your standard startup accoutrement: 2 ping pong tables, a putting green, a foosball table, and more.
We are currently looking for nothing less than a rock star to be our next Sales Operations Analyst in our NY office as a key member of the Sales department.
This role will be responsible for implementing best practices, identifying development initiatives and standardizing the adoption of Salesforce.com. Operative currently uses Salesforce.com to enable marketing, lead generation, and selling operations.
Create and manage custom objects, fields and formulas
Develop and maintain validation rules and custom workflows
Regularly perform database de-duping and cleanup procedures. Experience with DemandTools is a plus.
Manage ongoing support requests and administrative needs of users
Refine existing reports, dashboards, and processes to continuously monitor data quality and integrity
Training & Documentation
Develop training plans, materials, and documentation for users
Monitor user adoption rates and respond as needed to improve
Process Discovery and Management/Reporting
Work with various functions and end users to identify, document, and communicate standard business processes
Document and validate business requirements
Work with sales team to maintain, track and enhance sales activities
Work with management to identify new and creative opportunities to leverage Salesforce to support additional business processes or functions
Work with company leaders to proactively identify and resolve issues
1-3 years of experience in Salesforce.com administration
Demonstrated strong performance collaborating with Sales and Marketing to effectively utilize Salesforce.com
Must be able to think strategically and possess a detail-oriented, hands-on approach to managing projects
Analytical, interpersonal, written, and verbal communication skills are required
Strong computer and technical skills, including proficiency with MS Word, Excel and PowerPoint. Must have very strong knowledge of Excel including: macros, excel ranges, pivot tables, and formulas.
||New York, NY |
THIS JOB HAS EXPIRED