Sales Operations Manager FireEye
THIS JOB HAS EXPIRED FireEye is the leading provider of next-generation threat protection focused on combating advanced malware, zero-day and targeted APT attacks. FireEye's solutions supplement security defenses such as traditional and next-generation firewalls, IPS, antivirus and Web gateways, which can't stop advanced malware. These technologies leave significant security holes in the majority of corporate networks. FireEye's Malware Protection Systems feature both inbound and outbound protection and a signature-less analysis engine that utilizes the most sophisticated virtual execution engine in the world to stop advanced threats that attack over Web and email. Our customers include enterprises and mid-sized companies across every industry as well as Federal agencies. Based in Milpitas, California, FireEye is backed by premier financial partners.
FireEye protects critical data, intellectual property, and resources against 0-day, targeted malware attacks that are costing enterprises, institutions, and governments billions of dollars in losses. By utilizing inbound and outbound deep packet inspection within virtual victim machines, FireEye provides accurate, actionable alerts while also eliminating false positives to enhance IT productivity: www.fireeye.com
Be an integral part of a high energy, fast-paced team with significant opportunities to make a positive impact on the business.
The FireEye, Inc., Sales Operations Manager will work closely with the Sales organization and become a liaison for other departments including Finance, Legal and Marketing. The job covers a wide range of areas including, but not limited to, forecasting, reporting, compensation, budgets, document management and training. The Sales Operations Manager is responsible for executing and strengthening internal controls and business practices to ensure compliance and support of FireEye?s revenue and corporate objectives. The position reports to the Vice President of Sales and dotted line to the Director of Sales Operations.
Work closely with Finance to develop, track and update sales performance metrics on a scheduled basis.
Work with Sales and Finance to develop budgets, policies and procedures to track expenses and stay within budget.
Partner with Finance and Sales on compensation plan development and adjustments. Institute procedures to reduce commission issues and streamline the monthly commission review process including commission accruals.
Assist the VP of Sales and Regional Sales Directors with hiring stats and logistics.
Coordinate completion of Sales driven documents including RFPs and RFQs. Develop a system/repository for RFPs and RFQs that can be leveraged.
Attend QBRs as needed/requested and become the voice of Sales with internal organizations. Work with Sales Leadership to standardize the QBR process.
Develop Sales and board slides as needed.
Work with Sales to increase forecast accuracy and enhance the Salesforce forecast process.
Liaison with internal departments to obtain answers to sales questions/issues related to, but not limited to, commissions, contracts and hiring plans.
Liaison with Finance and Sales for deal desk type questions (revenue recognition, credit, etc.)
Assist with training and socialization of Sales policies and procedures.
Assist with KPI metrics and ad hoc reporting as needed.
Maintain organization and territory charts.
Work with Marketing to close the link between Marketing and Sales.
Partner with other members of the Sales Operations organization to understand the order and fulfillment processes.
Obtain a deep understanding of the FireEye channel program.
Set the right expectations and hold people accountable.
Bachelor's degree or equivalent
7+ years of experience supporting a fast paced team or working within a sales team/organization
Communicate effectively, in both oral and written form, with all levels within FireEye, Inc.
Experience dealing with customer issues, challenges, complaints, and having the savvy to escalate when appropriate
Detail oriented with strong analytical and organizational skills
Ability to convert analytical findings to actionable steps
Effective prioritization, organization and multi-tasking skills
Salesforce knowledge a must
Oracle knowledge a plus
Advanced knowledge of Microsoft Word, Excel, and PowerPoint
Working knowledge of Microsoft Project and Visio
||Milpitas, CA |
THIS JOB HAS EXPIRED