Sales Operations Manager - N. America Ruckus Wireless
THIS JOB HAS EXPIRED Headquartered in Sunnyvale, CA, Ruckus Wireless (NYSE: RKUS) is a global supplier of advanced wireless systems for the rapidly expanding mobile Internet infrastructure market. With 2011 revenues of $120 million, the company offers a wide range of indoor and outdoor "Smart Wi-Fi" products to mobile carriers, broadband service providers, and corporate enterprises, and has more than 18,000 customers worldwide. Ruckus technology addresses Wi-Fi capacity and coverage challenges caused by the ever-increasing amount of traffic on wireless networks due to accelerated adoption of mobile devices such as smartphones and tablets. Ruckus invented and has patented state-of-the-art wireless voice, video, and data technology innovations, such as adaptive antenna arrays that extend signal range, increase client data rates, and avoid interference, ensuring consistent and reliable distribution of delay-sensitive multimedia content and services over standard 802.11 Wi-Fi. For more information, visit http://www.ruckuswireless.com.
5+ years? experience in Sales Operations or Business Operations covering North America and Latin America sales regions
Preferred: Two years sales or sales management experience in a B-to-B sales environment.
Superior analytical skills. Demonstrated proficiency managing analytically rigorous initiatives
Advanced MS Excel skills
Experience using CRM applications; Salesforce.com, Netsuite, Oracle/Siebel
Ability to multi-task and change priorities according to critical business needs
Outstanding communication skills with ability to work independently
Ability to understand WW strategic vision with laser focus on tactical execution
Ability to influence decisions across all levels of the sales organization
Bachelor?s Degree in Business (preferred) or related field from an accredited institution.
Ownership of sales and back office processes for the North America and Latin America Sales regions.
Sales Reporting and analytics ? Forecasting, Channel (POS), dashboards
Fosters close, cooperative, collaborative relationships with cross-functional organizations through-out Ruckus, including critical groups such as sales management, sales and support personnel
Harmoniously balance the demands and tactical needs of the Americas sales organization (Carrier and Enterprise)
Work cross-functionally to create policy, process and procedures to drive and support critical business priorities
Drive profitability and predictable business practices by partnering with deal management to protect gross margin but empower our field sales force to be competitive and win strategic business.
Help Sales to maximize their time in front of the customer by understanding their needs and translating them into productivity through process, tools and supportive assistance.
Planning / Process / Programs
Partner with sales management on business planning and strategy to establish priorities, drive critical initiatives and make smart investments.
Assist in all facets of sales planning, comp plans, quota assignment, HC allocation, etc.
Own and execute the ?in region? deals desk approval process
Take a leadership role in escalating pricing and contract approvals for WWSVP/CFO approval
Work with sales ops director to roll-out consistent, predictable, scalable sales process.
Work with the field sales teams (both carrier and enterprise) to optimize business process to drive efficiencies and productivity.
Partner with operations and manufacturing to help facilitate product forecasting, lead-time management and to quickly address order entry issues.
Ownership of facilities planning ? partnering with facilities manager to make provisions for Americas sales organization.
Assist and drive communication, coordination for a world-class EBC experience in local offices or HQ location.
Proactively identifies opportunities for sales process improvement. Works closely with sales management to inspect sales process quality and prioritize opportunities for improvement. Assists sales management in understanding process bottlenecks and inconsistencies.
Point of contact for all sales new hires - coordinates training delivery to sales, sales management, and sales support personnel.
Provide input in the development and administration of sales compensation programs.
Working with accounting, finance, and human resources, provides assistance with sales compensation administration on an as-needed basis, or when required to arbitrate or clarify the application of sales compensation program policies and procedures.
Support global reseller contract relationships ? review project registrations and work closely with Business Development to manage program objectives.
Partner with marketing and events planning for various activities throughout the year ? channel related ? AP&J Sales Kick Off ? Carrier events, etc.
Partner with sales systems engineering leadership to ensure alignment and drive critical needs, priorities throughout sales organization.
Maintain critical documentation: Sales org charts, territory maps, etc.
Tools & Reporting
Manage POS reporting, data cleansing and analytics.
Lead the weekly sales forecast process, calls, publish forecast analytics to sales teams.
Drive adoption of new forecasting tools and dashboards, CRM adoption
Coordinates sales forecasting, planning, and budgeting processes used within the sales organization. Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization's planning efforts.
Monitor weekly forecast and metric reports & provide analysis for Sales Management.
Drive adoption of global sales tools/processes, including salesforce.com
To all recruitment agencies: Ruckus Wireless does not accept unsolicited resumes from recruitment agencies and/or individual recruiters without a signed agreement. Ruckus Wireless will not be responsible for any fees related to unsolicited resumes submitted through this site, to Ruckus Wireless employees or contractors
||880 West Maude Avenue |
Sunnyvale, CA 94085
THIS JOB HAS EXPIRED