Sales Operations Manager AxialMarket
THIS JOB HAS EXPIRED
Goals of Position
1) Materially increase revenue and productivity per sales person
2) Decrease sales person ramp time to on-target productivity
3) Increase Operational Efficiency (Billing, Fulfillment, Collections)
4) Help management improve decision-making regarding pricing and go-to-market issues
Responsibilities
Track, report and discover valuable new sales operations metrics to determine business health and trends
Conduct ongoing data analysis of user base to enable ?Members for Life?:
Programs to identify Members at risk before renewal date
Programs to identify win-win opportunities to increase Member Success & ACV
Work cross-functionally to maintain and improve Salesforce dashboards for all teams
Initiate and lead a ?data hygiene? initiative to ensure Salesforce.com data is accurate, de-duped, and properly entered and maintained by end users
Go-to-market territory analysis and coverage, re-alignment
Analyze and contribute to sales compensation models / designs
Deliver executive level updates in key leadership meetings (Quarterly Business Reviews, etc.)
Gain management confidence such that the insights you produce are utilized in executive and board level presentations
Establish strong working relationships with finance, Member Development, Marketing, Member Success, & Engineering teams to achieve above objectives without constant management involvement
Order Fulfillment, Billing & Commissions Processes
Own and improve the processing of all sales activity (new sales, upgrades, price increases, add-ons, cancellations, etc.)
Track and report sales commissions
Assume responsibility for accurate and timely customer billing, which includes implementing controls to ensure no revenue leakage.
Work with Accounting Manager and cross-functionally to reduce DSO as much as possible
Work with Accounting Manager to ensure all order fulfillment, billing, and collection activity is properly accounted for in financial systems
Proactively identify and implement efficient processes across the entire organization in order to enable increased growth / scal.
For example:
Integration of all systems ? platform, CRM, billing, and accounting
Self-service sales process fully integrated with order fulfillment/billing/collections
Requirements:
Previous roles as a consultant, business analyst, or finance analyst
Mastery of Salesforce.com: objects, data quality, custom workflows, reporting, and dashboard tools
Exceptional problem solving and analytical skills, including experience with complex data structures and models
Expert in Excel, for all forms of analysis and data modelling
SQL knowledge (or other querying languages) and experience with data warehousing technologies a plus
Ability to demonstrate thought leadership, present rigorous analysis and insights with clarity and confidence
| Location: |
New York City, NY
United States
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THIS JOB HAS EXPIRED