Sales Operations Specialist Bomgar
THIS JOB HAS EXPIRED Position Summary: The Sales Operations Specialist facilitates the processing of orders and quotes from the sales teams in addition to supporting other areas of the organization including program implementation, sales support, training, and operations.
Responsibilities and Essential Functions
Process New and Add-on Orders for assigned sales team - verify all information including price, products, shipping address, billing contact, terms, etc.
Process Evaluations - update, track and maintain data; notify Legal of any changes to evaluation agreement
Obtain necessary approvals - for discounts, terms, waiving certain costs, etc.
Create/Edit Quotes - verify info such as customer status, any existing products, prices, upgrades, discounts, custom agreements, resellers, etc.
Work with Legal Department ? specifically custom agreements, mergers, acquisitions, name changes, etc.
Assist with training new hires on order process and policies.
Responsible for training/communicating order processing changes to assigned sales teams.
Order processing system testing as new changes are implemented.
Communicate system issues - for testing, recommending improvement and reducing day-to-day issues.
Communicate product return requests (RMA's) for evaluations and upgrade returns.
Must be available and flexible at month-end for urgent/final quotes and orders.
Work with other team members to maintain sales operations documentation for the sales team; pricing, financial, and legal.
Responsible for appliance ordering and shipment tracking.
Serve as back-up for other positions within the department.
Education / Experience Requirements
Bachelor?s Degree in Business Administration or equivalent experience
Minimum 2 years operations experience
Knowledge of automation, analytics, and general office technology including operations, development, and general office administration
Effective interpersonal and communication skills
Able to effectively organize, multitask and prioritize
Motivated to help others in a team environment
Willingness to support and adhere to Company?s core values (http://www.bomgar.com/values.htm)
Possess skills of organization, planning, and communication (verbal and written)
Knowledge of sales industry a plus
||Atlanta, GA |
THIS JOB HAS EXPIRED
Bomgar is a solution for virtualizing support staff. We help you overcome access barriers and replace ineffective support methods through support virtualization.Investors: G-51 Capital All Jobs: at Bomgar
|Headquarters:||578 Highland Colony Parkway|
Paragon Centre, Suite 300
Ridgeland, MS 39157
|Company Profile:||Bomgar's mission is to change the way work is done. We work to free the tech support community from the restraints of access barriers and geography, and from the inefficiency of traditional phone-based and on-site support. How do we do this Through support virtualization.
Support virtualization makes support more responsive, efficient and secure by removing the geographical and technological barriers between customers and those supporting them. Virtualizing support with Bomgar helps your company respond faster, distribute specialists more evenly, increase the productivity of current staff, and resolve incidents more cost-effectively. With Bomgar, support becomes a shared virtual resource.|
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