Sales & Product Trainer Vidyo
The Sales & Product Trainer is responsible for managing all aspects of a training certification program intended for the sales personnel of our channel partners. We desire someone that has the ability to engage an audience via recorded content contained in web-based courses and in a live virtual classroom environment via Vidyo, while employing effective teaching methods to ensure full comprehension of training material.
Design and create online courses to improve the end-user, sales and product knowledge of partners/customers and satisfy the demand for ongoing training and knowledge advancement.
Work with internal and external stakeholders to define program goals and objectives to facilitate channel sales success.
Interface directly with internal Product Marketing, Technical Training and User Adoption teams to collect information and resources to be re-purposed for the certification program.
Conduct sales training sessions covering the details and positioning of Vidyo?s portfolio to partner sales professionals in various settings including small and larger group trainings virtually using Vidyo technology.
Develop content and administer sales certification program within cloud-based Learning Management System (Moodle/Totara).
Monitor program enrollment, certifications and progress towards learning objectives.
Promote and market the sales certification program ? driving initial registration through successful program completion.
Assist with the development and delivery of internal sales processes and procedures, information about products and services, and handle common questions and objections.
BS/BA Degree required
Minimum five (5) years combined experience in sales, marketing and training
Accomplished presentation skills including design, development, and delivery
Project Management experience
Experience with recording and editing video content
Web-based learning management system administration experience
Superior written & oral communication skills
Attention to detail and ability to follow content style guides
Experience training groups of at least 10 students virtually on an ongoing basis
Strong familiarity with Microsoft Office applications, including PowerPoint
Basic to intermediate knowledge of HTML and experience building web pages with WYSIWYG content editors based on HTML
Passion and enthusiasm with a strong desire to succeed
Ability to work well under pressure while managing multiple priorities
Technical knowledge and experience in conferencing and collaboration technology
Experience with Camtasia, Adobe Premier Pro, or equivalent video editing software
Advanced system administration certification, networking certification or equivalent experience
Experience with the Totara (extension of Moodle), Canvas, or equivalent open-source LMS
Training and/or Sales Training certifications
A/V certifications or equivalent experience
Experience in software application troubleshooting
Multilingual ability (Spanish or Mandarin is preferred)
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